Shelter Support Worker

Position: SHELTER SUPPORT WORKER
Location: Wabasca-Desmarais

Shelter Support Worker
Job Type:  casual

Location:

WABASCA, AB

Duties and Responsibilities

Ensure the safety and well‑being of all shelter residents

Conduct client intake and orientation, including coordinating sleeping arrangements

Provide crisis intervention, de‑escalation, and conflict resolution as needed

Assist with meal distribution and perform general housekeeping / sanitation duties during shifts

Maintain accurate daily logs, including incident reports and client documentation

Offer referrals to mental health, addiction, social, and community support services

Support a trauma‑informed, culturally respectful, and non‑judgmental shelter environment

Other duties as requested

Knowledge, Skills, and Abilities

Strong communication, interpersonal, and problem‑solving skills

Empathy, patience, and a non‑judgmental approach

Ability to remain calm and professional in high‑stress or crisis situations

Understanding of trauma‑informed care practices

Ability to work on a rotating schedule

Effective teamwork and collaboration skills

Education and Experience

Grade 12 education preferred

Experience working with vulnerable populations, such as individuals facing homelessness, addiction, or mental health challenges is an asset

Experience working in shelters, residential programs, outreach, or crisis settings is an asset

Certifications in First Aid/CPR, Non‑Violent Crisis Intervention (NVCI), Harm Reduction Training, Applied Suicide Intervention Skills Training (ASIST), and Naloxone training is an asset

Salary
Salary is dependent on qualifications.

#J-18808-Ljbffr