Family Support Worker II

The Program

At Taproot Community Support Services, we’re a 100 percent employee‑owned organization through an Employee Ownership Trust (EOT). Every employee is an owner from their first day, with a voice in shaping Taproot’s future and the opportunity to share in employee ownership dividends.

As a Certified B Corporation, we harness business for good. Since 1984 we’ve grown steadily, now delivering support across Alberta, British Columbia, and Ontario through more than 90 contracts.

Our 700‑plus employee‑owners live by five shared values: we are stronger together, we lead with optimism, we embrace challenges, we respect every voice, and we go above and beyond. Guided by these principles, we deliver more than 125 community‑based services each year. We walk alongside about 1,600 children, youth, families, and people with diverse abilities, with revenues exceeding $50 million.

Taproot Family Resilience Program provides support to parents and/or caregivers, who have children, aged 7‑18, in High Prairie and the surrounding communities. The Family Support Worker (FSW) and the parents/caregivers together create a culturally responsive, customized plan, based on best practice and their specific needs. By building support around their family unit, Taproot Community Support Services is able to help work towards life‑changing results, even in the most complex of cases.

Individuals, community agencies, government services, teachers, victim supports and caregivers themselves can refer families to our program.

• Provide flexible and responsive support to address children, youth, family or caregiver needs.
• Oversee and manage service plan goals and objectives.
• Provide care through individual program plans while respecting choices, decisions and needs of families.
• Establish trusting relationships with families to assist them toward development of interpersonal communication skills, daily living skills, and other areas of interest.
• Accommodate and respect cultural, social and religious heritage.
• Collaborate and/or work as team with community systems (i.e. school), specialized service providers, volunteers and extended family members.
• Conduct family visits in the community and is available for evening/weekend visits and/or on standby as required.
• Prepare and submit reports as per specifications and deadlines.
• Adhere to protocols that relate to abuse and appropriately report safety concerns.
• Advocate minimizing risks and promote opportunities to maximize and/or enhance community, family and individual support networks for individuals.
• Represent Taproot with professionalism and respect within our communities.
• Adhere to ethical/professional standards, perform all program activities in accordance with Taproot policies and procedures as well as program specific policies, Children and Family policies, accreditation and core standards.

The Family Support Worker II (FSWII) provides services to families in the privacy of their own homes and their communities. Together, Taproot Community Support Services staff and parents/caregivers find ways to successfully and safely raise their children, by building on their strengths and learning new skills such as daily routine for children, attachment, development milestones, conflict resolution and so on.

With families having children ages 7‑18, the focus is on developmental milestones, communication within the home, parent‑teen conflicts, family discord, co‑parenting and blended families, and understanding the importance of routine and conflict resolution. Services are designed to fit the parents/caregivers particular situation which may include building a sustainable support network, positive relationships within the family and resilience for future growth and success.

Qualification requirements deem this to be Family Support Worker level 2.

Schedule:

One (1) permanent, full‑time position with a weekly schedule of 40 hours per week.

• Monday to Friday 08:30‑16:30
• Flexible schedule that may vary week to week.
• May include some evening and weekend scheduling, to accommodate the families’ schedules.

Prior to confirmation of…