Lead Youth Worker

e4c journeys with people as they shape the lives they envision, building resources, relationships, and belonging in the communities they call home. Guided by our vision of a community where every person has the opportunity to live with dignity, belonging, and purpose, we deliver person-led, collaborative, and evidence-informed services that strengthen individuals, families, and communities. Rooted in our core values of courage, compassion, connection, and commitment, we are dedicated to creating lasting opportunities and meaningful community impact.
Position Summary  The Youth Housing Program provides trauma-informed, developmentally responsive care for youth, aged 13–17, with complex needs. As a Lead Youth Worker, you support youth safety, well-being, and development through individualized care, relational practice, and case management. You work collaboratively with their Care Team to promote spiritual, physical, emotional, and mental wellness, life skills, and meaningful family involvement, while ensuring high-quality case management and planning for a successful transition to young adulthood.

Key Responsibilities   Ensure youth safety, wellness, and skill development through risk management, de-escalation, and daily routines that support physical, emotional, spiritual, and mental health.
Build trusting, strength-based relationships with youth using active listening and relational practice to create safe and supportive spaces.
Collaborate with youth and Care Teams to develop and implement Individualized Care Plans, supporting goal setting and engagement in meaningful activities.
Lead, coach, and direct Youth Workers and Support Workers to provide coordinated, trauma-informed care, including supervision, medication administration, and crisis response.
Maintain accurate case management documentation, electronic and paper files, and consistent communication with families and Care Teams.
Oversee home environment safety and cleanliness, including move-in preparation, perimeter checks, and ensuring a supportive living space.
Foster positive community and family engagement, building collaborative relationships with families, natural supports, and community partners.
Qualifications  Education   Degree or Diploma in Child and Youth Care (CYC), Social Work, Human Services, or related field.
Certification   Standard First Aid and CPR.
Valid Class 5 Driver’s License and vehicle
Proof of vehicle insurance (min. $2 million liability), registration and 3-year drivers abstract.
Medication Administration
Harm Reduction
Food Safety
WHMIS
Experience   3+ years’ experience supporting marginalized youth and vulnerable populations
1+ years’ experience managing youth case files and supporting individualized care plans.
Knowledge and experience in harm reduction, trauma-informed, resiliency, and solution-focused practices.
Strong crisis intervention and de-escalation skills, capable of remaining calm in high-pressure situations.
Experience supporting youth facing complex barriers, including mental health, substance use, poverty, trauma, LGBTQ2S+ identities, and newcomer/refugee experiences
Proficient in MS Office and database applications.
Compensation and Benefits   3 weeks vacation + 10 paid sick days
Robust Benefits Package
Employee Family Assistance Program (EFAP)
Health Spending Account (HSA)
RRSP Matching
Professional Development Opportunities
At e4c diversity is our strength. We embrace diversity and offer equal opportunities to all qualified applicants. We welcome your application regardless of origin, culture, ethnicity, age, ability, gender identity, sexual orientation or faith.
Prior to successful employment with e4c, applicants are required to submit a Police Information Check with Vulnerable Sector Check and Intervention Record Check.

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