Adult & Youth Support Worker

Salary Range: $53,060.40 To $60,650.40 Annually
Company Overview:  For over 75 years en Compass has been building safe and inclusive communities by supporting individuals to navigate change – and lead healthy, meaningful lives. We provide holistic services and wraparound supports that address the root causes of crime and social disorder. We do this through preventative and restorative activities including release planning, housing, safety planning, employment transition, education, substance recovery, cultural supports and more.

By exemplifying care, compassion and understanding, we are laying the foundations for positive change.
We are a values-driven organization that supports clients from a strength-based approach. If your values are aligned with our core values listed at:  , please consider joining our team.

Position Summary:

The Adult & Youth Support Worker delivers quality service by providing immediate and short-term assistance in meeting client basic needs and employment search support. Offering resources is done in an effort for clients to become independent and self-sufficient. This includes providing information, referrals, post-release planning and ongoing support. The Adult & Youth Support Worker provides targeted interventions to foster client involvement with interventions that will address their needs, such as education, employment training, financial support, treatment, housing and pro social supports.

This position has reception duties related to the Community Safety & wellbeing division which includes greeting guests/clients and answering calls to support a wide variety of client services. This position Facilitate workshops on Employment, Financial Literacy and Emotion Regulation in house and out in the community utilizing Springboard HUB, a digital suite of skills development programming. HUB software engages clients who may not respond to traditional teaching methods.
Responsibilities:
Ongoing case management with the clients to foster coordinated and timely services that meet the client’s basic needs
Refer and assist client with completion of application processes and referrals when necessary, including but not limited to detox facilities, addictions recovery treatment programs, employment/educational programs and mental health programs
Maintain accurate and up to date data collection, data entry and completing of any program assessments and surveys as directed
Answer calls for the Community Safety & Wellbeing Division and transfer as appropriate
Provide basic referrals and information to callers about other services and agencies
Greeting guests and clients in a professional manner
Create and maintain a strong and professional working relationship with community agencies
Communicate pertinent information to supervisor and other staff as necessary
Facilitate services using a client centered approach
Maintain classroom confidentiality and respect
Provide internal and external referrals as requested
Facilitate curriculum while maintaining a positive learning environment
Qualifications /

Skills:

Post-secondary education in human services or related field with 2
-5 years experiences specific to supporting multi barrier individuals
Experience working with multi-barriered clients using a client centered approach
Knowledge of criminal justice system
Strong interpersonal skills, developing rapport with clients, coworkers and partners.
General computer knowledge (Microsoft Word, Excel, Outlook)
Strong knowledge of community resources
Ability to work independently within a fast paced, high work volume program
Professional within all aspects of employment and able to contribute to a strong team environment
Criminal Record Check and Children’s intervention record check. A criminal record will not disqualify you from employment with us; we evaluate each application individually
Conditions of Employment:
The hours of work are Monday to Friday 8:00 – 4:30pm and works a 37.5-hour work week
The offices will be located at Transition Place Building, #101 10010 – 105 Street
What we offer  The salary range for this position is between $53,060.40-$60,650.40 per year.
en Compass strives to provide a meaningful work environment through the following:
Strong focus on employee wellness and work-life balance
Service recognition and employee awards
Staff team building and appreciation days
Competitive health, dental and RRSP benefits
Please include how you heard about the position in the cover letter.
Only those selected for interviews will be contacted
Building Safe, Inclusive Communities.
en Compass is committed to achieving a diverse workforce and strongly encourages applications from people of Indigenous heritage, and people from culturally diverse backgrounds.

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