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Social Worker, Crisis Counselor

Job in Edmonton, Alberta, Canada
Listing for: University-of-Albert
Full Time position
Listed on 2026-09-12
Job specializations:
  • Social Work
    Crisis Counselor, Human Services/ Social Work
Salary/Wage Range or Industry Benchmark: 55000 - 75000 CAD Yearly CAD 55000.00 75000.00 YEAR
Job Description & How to Apply Below

This position has a term length of2 years.

Location - This role is hybrid with a mix of remote and in-person work at North Campus Edmonton.

Reporting to the Manager, Academic Programs & Student Services, the Social Worker is a key member of the Faculty’s student support team. This position provides individualized, short-term services to learners experiencing personal, academic, or social challenges that require professional attention. The Social Worker works directly with students to promote stability, connect them to appropriate resources, and enhance overall wellbeing. Services may include crisis intervention, supportive counseling, resource navigation, and referrals to on- and off-campus supports.

The role emphasizes collaboration with University partners (e.g., Office of Advocacy and Wellbeing, Health and Wellness Services, International Student and Visitor Services) and community agencies to facilitate continuity of care and integrated support for learners.

The Social Worker maintains student records in accordance with relevant legislation, Alberta College of Social Workers (ACSW) guidelines, and university policies. The position also assists with Faculty wellness planning, contributes to campus wellness initiatives, and participates in cross-Faculty meetings to discuss case trends, policies, and procedures relevant to student wellness.

The schedule may include late afternoon or evening hours, to be coordinated with the successful applicant, in order to accommodate students outside of class or clinical placements.

Key Responsibilities:
  • Provide short-term, solution-focused support to learners within the social work professional scope of practice.
  • Manage a caseload of students with diverse personal, academic, and wellness needs.
  • Deliver crisis intervention and continuity of care during periods of transition, including appropriate referral and follow-up.
  • Develop and maintain collaborative partnerships with campus and community services to ensure seamless student support.
  • Maintain accurate, confidential case records consistent with ACSW standards and university policies.
  • Participate in Faculty and campus-wide wellness committees, meetings, and initiatives.
  • Other duties as assigned.
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