Caseworker, Social Work

Salary Range: $53,060.40 To $62,611.27 Annually

For over 75 years en Compass has been building safe and inclusive communities by supporting individuals to navigate change – and lead healthy, meaningful lives. We provide holistic services and wraparound supports that address the root causes of crime and social disorder. We do this through preventative and restorative activities including release planning, housing, safety planning, employment transition, education, substance recovery, cultural supports and more.

By exemplifying care, compassion and understanding, we are laying the foundations for positive change.

We are a values-driven organization that supports clients from a strength-based approach. If your values are aligned with our core values listed at:  , please consider joining our team.

Youth Housing First is part of the Housing division of en Compass Community Safety Agency (" the

Agency") and supports youth between the ages of 16-24 who are experiencing housing instability to obtain and maintain safe, secure and sustainable housing. The Youth Housing First Case Worker provides community-based outreach and individualized case management support using the Critical Time Intervention model. The successful candidate will work collaboratively with youth to identify and secure suitable market housing, develop individualized goals, navigate community systems, access resources, and build the skills and supports necessary to maintain housing stability.

• Deliver services in a client centered, strength-based approach consistent with program philosophy
• Maintain a case load of up to 15 youth at a time
• Work with clients to secure suitable and sustainable market housing
• Adapt services to meet the needs of diverse populations as per program policy
• Role model life skills, social skills, communication skills and conflict resolution
• Transparently address current challenges with the youth
• Build collaborative relationships with youth
• Ensure that clients have the required necessities to establish their household while allowing client agency in the process
• Encourage youth to engage in healthy lifestyle alternatives
• Assist youth in developing and revising individual goal plans using SMART goals
• Role model and assist the youth with self-advocacy
• Facilitate meetings with youth and their identified supports as service team meetings
• Assist youth in completing referrals to additional services
• Travel to meet youth for individual support as needed
• Utilize the Critical Time Intervention case management model to prevent recurrent homelessness
• Transport youth in personal vehicle as directed and approved

• Completion of accurate written daily documentation (Database entries, contact notes, incident reports)
• Completion of referral and intake documentation
• Manage monthly expenses and petty cash claims
• Maintain accurate and timely data collection, data entry and completing of any program assessments and surveys as directed
• Submit invoices and cheque requests within expected timelines

• Deliver services in accordance with unit and agency policies and procedures
• Ensure youth are aware of and understand program rules and respond accordingly
• Follow working alone protocols as per program policy
• Communicate pertinent information to supervisor and other staff as necessary

• Liaise with guardians, program partners and other professionals
• Maintain positive relationships with community members (neighbors, visitors, landlords etc.) and report significant challenges/incidents to supervisor immediately
• Liaise with other members of the Youth Housing First Project on a weekly basis
• Contribute to a positive culture by assisting and supporting colleagues…