Case Manager Public Safety

Make a difference in Alberta as a Case Manager with the Alberta Public Safety & Emergency Services. Guide disaster recovery programs and support communities in navigating complex recovery situations.

This full-time role based in Edmonton involves serving as a primary contact for Albertans and agencies seeking disaster financial assistance. You will assess applications, provide effective client service, and develop collaborative relationships with stakeholders. The position demands exceptional management, communication, and problem-solving skills in a high-pressure environment.

Key Responsibilities:

• Serve as primary contact for disaster financial assistance inquiries

• Assess complex applications and ensure compliance with standards

• Build relationships with stakeholders to facilitate information flow

• Prepare reports and recommendations for management decisions

• Support administration of disaster assistance programs

Requirements:

• University degree in a related field

• 2 years of relevant experience in case management

• Ability to work extended hours on short notice

• Proficient in Microsoft 365 and reporting tools

• Clear criminal record check required

Bring your skills in case management and collaboration to support Albertans through their recovery journey.