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Job Description & How to Apply Below
Support employment pathways from Calgary by navigating housing, transportation, mental health, and essential community services for participants across the South Zone.
Ballad seeks an Employment Services Community Support Navigator for South Zone WERC programs. You will identify barriers, coordinate referrals, and collaborate with employment coaches. The position supports Calgary, Red Deer, and Brooks through virtual regional collaboration.
Key Responsibilities:
Identify participant barriers, including housing, food, transportation, and financial stability
Develop practical plans addressing immediate needs and stability
Coordinate referrals, applications, appointments, and service navigation
Follow up on referrals and resolve access challenges
Maintain participant records, case notes, and follow-up documentation
Requirements:
Experience in community support, social services, or employment services
Knowledge of community resources and social support systems
Strong communication, relationship-building, and problem-solving skills
Comfort coordinating virtual support across multiple communities
Diploma or certificate in Social Services or related field is an asset
Use compassionate service navigation, coordinated referrals, and strong documentation to help South Zone participants progress toward employment.
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