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Job Description & How to Apply Below
This position requires in-person collaboration up to five days a week. This arrangement is subject to change based on business requirements.
Responsibilities
Provide exceptional customer service to operational teams in a professional, efficient, and collaborative manner
Represent West Jet at domestic and international locations as required
Support a 24/7, 365‑day operation to ensure aircraft tools, materials, and critical information are readily available
Manage the movement, inventory levels, and disposition of technical and non‑technical aircraft inventory while optimizing costs
Handle and ship Dangerous Goods in accordance with Transportation of Dangerous Goods (TDG) regulations and IATA Dangerous Goods requirements
Coordinate domestic and international shipments by air, ground, including preparation of shipping documentation (invoices, bills of lading, customs‑related documents)
Monitor and track shipments, ensuring timely delivery and issue resolution
Analyze shipping requirements and determine the most cost‑effective and efficient transportation methods based on urgency, cost, and delivery timelines
Accurately process and maintain inventory transactions within CMTS
Source in‑network parts, alternatives, and related equipment to minimize Aircraft on Ground (AOG) situations
Adapt to changing operational priorities while maintaining a safe and efficient work environment
Qualifications
Minimum two (2) years of experience in a warehouse environment, with an emphasis on inventory management and Dangerous Goods shipping as a requirement
High school diploma or equivalent
Legally entitled to work in Canada
Ability to work a rotating shift schedule, including nights, weekends, statutory holidays, and overtime as required
Intermediate proficiency with Microsoft Office applications, including Word, Excel, and Outlook
Valid driver's license with a clean driver's abstract
Ability to lift up to 50lb repeatedly and perform the physical demands of the role, including walking, climbing, lifting, and bending
Strong verbal and written communication skills in English
Strong organizational skills with the ability to manage multiple priorities in a fast‑paced environment
Ability to make sound decisions under pressure while maintaining a respectful and collaborative workplace
Demonstrated ability to work effectively in a team‑oriented environment
Assets
Knowledge of aviation parts and materials
Understanding of customs documentation and import/export procedures
Experience with inventory management systems TRAX/eMRO
Successful Candidates Must Be Able To
Achieve and maintain certification in IATA Dangerous Goods and Dangerous Goods by Road
Obtain and maintain a Restricted Area Identification Card (RAIC) issued by Transport Canada with 6 months of hire
Successfully complete a pre‑employment physical assessment, including audiometric testing
Provide a clear police information check and criminal record check
Pass a pre‑employment alcohol and drug screening for substances including alcohol, cannabis, illicit drugs, and other psychoactive substances
Obtain and maintain required visas/travel documents for travel to domestic and international destinations as required
Benefits
A fun and friendly culture with colleagues who work together to win
Travel privileges for you and your family, effective from your start date
Savings and benefit programs that are flexible to meet your specific needs
Safety
At West Jet, the safety and security of our people and our guests is a core value and at the heart of what we do. Safety and security are shared responsibilities. All roles that are identified as Safey‑Sensitive are required to pass a Pre‑Employment Alcohol and Drug Test as per West Jet's Alcohol and Drug Policy.
Diversity, Equity and Inclusion
We welcome diverse skills, experiences and backgrounds. If you require accommodation at any stage, please contact our Talent Acquisition team. We are committed to inclusiveness, equity and accessibility throughout the selection process.
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