Job Description & How to Apply Below
We work with intelligent and focused leaders who are driven to create an outstanding customer experience in partnership with Canadian leading brands. Canada Cartage is deep rooted in family values with an entrepreneurial culture where ideas are welcomed, growth is fostered and high performance is championed. A recognized thought leader and founded in 1914, Canada Cartage dominates the industry by delivering innovative fleet solutions.
Position Summary
The Dispatcher is responsible for supporting and monitoring all on road activities completed by drivers during the shift.
Your role involves assigning routes and loads to drivers, monitoring their progress, and ensuring on-time deliveries while responding to unforeseen challenges such as traffic or weather disruptions. Additionally, you will maintain effective communication with drivers, customers, and other departments to streamline logistics and contribute to the efficient and reliable operation of our trucking services.
Location:
Edmonton
Schedule:
4 on 4 off, 5:00am - 3:30pm
What you will do
Assess and support all driver inquires, supplying drivers with all needed information and tools for their trip. IE Trip sheets, access codes for locations, trip numbers, tractors keys
Support senior planner and account coordinator requests completing all daily add-ons as required
Utilize Back Office and XRS to help track and monitor driver activity
Ensure Trip Sheets are complete and A1 live updates are complete, progressing trips as required
CSR duties (respond in timely manner to all customer requests)
Sort all inbound driver paperwork to assist Admin Coordinator for payroll
Supply CSR with information needed for customer reports.
Create ERR requests and ensure great communication with shop in regards to all repairs etc
What You’ll Bring
2 years
High school diploma
Skills & Competencies
Capable verbal and written communication skills
Strong attention to detail
Proficient in Microsoft Office programs;
Word, Excel, and Outlook
Must be willing to work a flexible schedule and be able to work overtime if the demand arises
Benefits
Cohesive team and a positive, hard-working atmosphere.
Meaningful opportunities for career growth.
Company wide recognition initiatives designed to recognize employees when they demonstrate outstanding customer service, teamwork and our core values.
Perks - discounted hotels, car rentals, entertainment, gym memberships, phone plans, electronics, to name a few
Fun events throughout the year, like summer barbeques and driver-appreciation week that regularly bring us together.
We give back to the communities in which we operate by volunteering and donating to local charities.
We are a strong company that weathers the storm through pandemics and recessionary periods, so that we can benefit from good economic environments.
EEO Statement
Committed to employment equity, Canada Cartage Systems LP encourages applications from Aboriginal people, members of visible minority groups, and women.
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