Job Description & How to Apply Below
Join Manitoulin Transport as an OS&D Clerk, focusing on freight tracing and customer communication. This position is crucial for ensuring smooth delivery operations and client satisfaction.
As an OS&D Clerk, you will manage exceptions in freight delivery while providing detailed reports and customer service. Key responsibilities include tracing missing freight, handling queries via calls or emails, and obtaining necessary authorizations. Your calm demeanor and organizational skills will help resolve issues efficiently and maintain strong client relationships.
Key Responsibilities:
• Trace missing freight and check delivery confirmations
• Handle exception reports for dropped trailers
• Respond to customer and terminal inquiries promptly
• Gather information on delivery shortages and issues
• Communicate with customers about potential delivery problems
Requirements:
• Excellent organizational and typing skills
• Ability to work independently and handle stress
• Knowledge of dangerous goods transportation
• Strong listening and communication abilities
• Customer-focused attitude with problem-solving skills
Bring your organizational skills and customer service expertise to ensure successful operations at Manitoulin Transport.
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