Operations Dispatcher in North York

Join Purolator as an Operations Dispatcher in North York, ON, responsible for managing daily operational workflows and enhancing customer experiences. Collaborate with drivers, managers, and external stakeholders for seamless route management.

In this role, you'll liaise closely with management, dispatch teams, and couriers to optimize service commitments and address real-time operational issues. Your contribution equips the team to meet performance objectives while maintaining a positive customer atmosphere. Successful dispatchers possess problem-solving skills and effective communication abilities to facilitate engagements across functions.

Key Responsibilities:

• Coordinate closely with drivers and management for route assignments

• Authorize drivers' requests for territory exits

• Solve route issues by engaging with customers and terminal managers

• Page drivers for information to resolve service concerns

• Monitor connection systems to ensure seamless operations

Requirements:

• 1 year experience in dispatch or logistics roles

• Familiarity with Sales Force and CCD systems

• Proficiency in operations management styles

• Basic computer operations knowledge

• Partial completion of High School education

Elevate your dispatch experience with Purolator by enhancing operational workflows and customer service in North York.
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