Warehouse Supervisor

Department:
Supply Chain and Distribution

Employment Type:

Full-Time

Requisition

Closing Date:
July 7, 2026 or until filled

Position Summary
The Warehouse Supervisor is the frontline leader responsible for executing daily warehouse operations through direct leadership of Sr. Shipper/Receivers and Shipper/Receivers while actively managing workflow on the floor. This role translates operational priorities into real‑time decisions, directs work, and adjusts labor and resources to ensure safe, efficient, and timely execution across the shift. The Supervisor owns shift‑level performance, including safety, service, productivity, and team behavior, delivering consistent results aligned to the assigned Warehouse Operations Manager and process flow.

Responsibilities

Lead daily warehouse operations, directing Shipper/Receivers across receiving, picking, shipping, yard, and AWSA areas.

Own shift‑level performance, ensuring targets for safety, service, productivity, and quality are achieved.

Maintain control of floor operations, ensuring work is completed safely, efficiently, and in accordance with standard work.

Make real‑time operational decisions, adjusting labor, sequencing work, and reallocating resources to meet priorities.

Reinforce safety practices and regulatory compliance through active supervision and immediate intervention.

Monitor performance continuously, resolving operational issues and escalating systemic constraints as required.

Coach and support team members, reinforcing expectations and accountability for individual and team performance.

Decision‑Making Scope

Assign work, direct tasks, and control workflow during the shift.

Adjust labor and sequencing in real time to meet operational priorities.

Resolve day‑to‑day operational issues impacting execution.

Enforce safe work practices and intervene immediately when required.

Escalate system, capacity, or safety issues beyond shift‑level control.

Leadership Responsibilities

Direct and lead Shipper/Receivers, ensuring clarity of work, expectations, and priorities.

Coach team members on safety, performance, and working standards, addressing issues in real time.

Reinforce a safe, respectful, and accountable team environment on the floor.

Monitor and manage team performance, addressing gaps and recognizing strong execution.

Model expected behaviors through active presence and engagement in operations.

Qualifications
Education / Experience

Post‑secondary education or equivalent warehouse experience.

3–5 years of warehouse or distribution centre experience, including frontline leadership.

Experience supervising teams in a fast‑paced, shift‑based environment.

Leadership & Operational Capability

Proven ability to lead teams, direct work, and manage performance in real time.

Strong understanding of warehouse operations (receiving, picking, shipping, yard).

Ability to make quick decisions under pressure and maintain workflow control.

Technical Skills

Working knowledge of WMS systems (SAP EWM/WM preferred).

Ability to interpret operational data and KPIs to manage shift performance.

Other Requirements

Certified and capable of safely operating material handling equipment (as required).

Willingness to work assigned shifts, including evenings or nights.

Success Measures

Shift performance against targets (safety, service, quality, and productivity).

On‑time completion of daily workload and adherence to operational priorities.

Effective labor utilization and workflow control during the shift.

Safety adherence and incident‑free execution on shift.

Team performance consistency (reduced errors, rework, and variability).

If you require accommodation during the application or selection process, please contact

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