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Job Description & How to Apply Below
Core Responsibilities Shipping, Receiving & Material Flow
* Receive, inspect, verify, and accurately record incoming products, equipment, transfers, and returns.
* Prepare, stage, package, document, and coordinate outgoing shipments and internal transfers.
* Confirm quantities, condition, part numbers, and supporting paperwork; promptly resolve shortages, damage, or discrepancies.
* Maintain organized receiving, staging, pickup, and shipping areas so materials move safely and efficiently.
Technician Support & Service Coordination
* Act as the Edmonton depot's primary warehouse contact for HVAC technicians, plumbers, and electricians.
* Respond promptly when a technician needs an urgent part, tool, material, equipment item, or additional assistance.
* Take ownership of technician-support requests—including items missed from an order or unexpected field requirements—and see each request through to a practical resolution.
* Pick, stage, and verify technician orders, replenishment items, job materials, and special requests accurately and on time. Ensure materials picked and needed are ready by 6:45 a.m. daily
* Communicate status, delays, substitutions, and next steps clearly to technicians and operations leaders.
Purchasing, Suppliers & Couriers
* Create, review, and authorize purchase orders within assigned approval limits and company procedures.
* Maintain professional contact with suppliers regarding availability, pricing, lead times, substitutions, credits, returns, warranties, and order discrepancies.
* Serve as the main courier contact and liaison; arrange pickups and deliveries, track shipments, and follow up on delayed, missing, or damaged freight.
* Seek cost-effective and operationally sound solutions while respecting preferred-supplier agreements and authorization requirements.
Inventory Control & Service Titan Administration
* Monitor stock levels, usage, replenishment needs, backorders, transfers, returns, and inventory exceptions.
* Complete cycle counts and support physical inventories; investigate and correct variances with appropriate documentation and authorization.
* Enter and maintain timely, accurate information in Service Titan, including purchase orders, receipts, transfers, adjustments, returns, and other warehouse transactions.
* Protect data integrity by reviewing entries, attaching required documentation, and correcting errors promptly.
* Maintain orderly bin locations, accurate labels, and appropriate storage practices to support reliable inventory records.
Fleet, Facility & Depot Upkeep
* Keep warehouse, yard, loading areas, offices, and common areas clean, organized, secure, and free of preventable hazards.
* Complete or coordinate routine duties such as washing mats, waste removal, minor upkeep, and reporting building or equipment maintenance needs.
* Perform seasonal property care, including lawn mowing during spring, summer, and fall and snow or ice removal during winter.
* Ensure entrances, walkways, emergency exits, and work areas remain accessible and safe.
* Monitor & maintain equipment, ensuring all are ready for jobsite work. Procure and schedule all equipment maintenance repairs.
Lead-Hand Accountability, Safety & Communication
* Provide day-to-day work direction and practical guidance to warehouse…
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