Production Supervisor - Refurb Lab - 1st Shift - NAIC

Position: Production Supervisor - Refurb Lab - 1st Shift - NAIC4

Overview

Production Supervisors are responsible for directly overseeing a team of associates and/or technicians who are accountable for meeting customer demands. Sets and delegates day-to-day tasks to achieve operational objectives. Responsibilities include leading, developing, providing training/direction, coaching, and assessing team members, scheduling resources to meet deadlines, and monitoring production and work quality and coach on performance. Directly monitors daily, weekly & monthly KPIs and collaborates with team in achieving goals and objectives.

Qualifications

• Associate degree, Bachelor's Degree or relevant work experience.
• 2-5 years of previous leadership experience preferred.
• Previous experience with telecommunications or electrical highly preferred.
• Basic understanding of LEAN methodology and concepts is preferred.
• Overall planning and execution of enhancing quality and customer service
• Product progress reports
• Supervision of a medium size teams (15-25 direct reports on average).

Knowledge, Skills, and Abilities

• Listens to others, confirming understanding of the content and recognizing non-verbal cues and underlying messages
• Demonstrates a concern for accuracy and thoroughness so that sufficiently detailed information is logged correctly
• Demonstrates knowledge of the processes for ordering, shipping, and warehousing materials to support production and satisfy demand
• Continuously seeks new ways of working to make processes run smoother and faster
• Understands and assembles products according to technical documentation requirements and is able to ensure quality and functional standards are met
• Actively controls and structures use of time to most effectively accomplish work, projects, and goals
• Resolves issues by diagnosing problems, determining possible resolutions, and implementing effective solutions
• This role includes assignment of work for specific WWT customers. Some customers have specific on-boarding requirements, including background check and drug testing requirements that go beyond WWT's requirements. Ability to meet these requirements may be necessary for continued employment, depending on needs of the department.

Physical Demands

• Sitting:
  Frequently
• Standing:
  Constantly
• Walking:
  Frequently
• Stooping, kneeling, crouching:
  Frequently
• Reaching 30" to 72":
  Constantly
• Eye/hand coordination:
  Constantly
• Lifting (up to 50lbs):
  Frequently
• Lifting Overhead:
  Occasionally
• Carrying:
  Frequently
• Twisting/Turning:
  Frequently
• Fine Motor Coordination (keying, labeling):
  Occasionally
• Fine Motor Coordination (pinch, tool use, stripping wire):
  Frequently
• Fine Motor Coordination (pick & place small parts):
  Constantly
• Gripping/Grasping:
  Frequently
• Climb (more than 2 steps):
  Occasionally

Working Environment

• Work near moving machinery:
  Constant
• Fumes or airborne particles:
  Frequent
• Toxic or caustic chemicals:
  Frequent
• Risk of electrical shock:
  Frequent
• Extremes: heat (non-weather):
  Occasional

Is this role an individual contributor or does it have direct reports?

This position manages people

Level of Autonomy

Work is accomplished without considerable direction. Exercises judgment in selecting methods, techniques, and evaluation criteria in obtaining results. Exerts significant latitude in determining objectives of assignment. Takes calculated risks with consultation from the expert.

Compensation/ Benefits

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base salary range for this position is $64,400.00 to $80,500 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ.

Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing:
  Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits:
  
  Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
• Additional Perks:
  Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

Equal Opportunity Employer

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Qualifications

Why WWT?

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