Wire Risk Specialist

Wire Payment Risk Specialist – Busey

As a Wire Payment Risk Specialist for Busey, you will handle wire payment exceptions, escalations, and reconciliations related to wire transactions within established time frames to mitigate risk, and execute and improve our growing Wire Services. Independently analyze, research, and process complex electronic payment exceptions and requests in accordance with applicable operating rules and regulatory guidelines. Perform outbound calls to clients and internal departments to resolve exceptions.

Perform account reconciliation, validation, and research out-of-balance conditions for assigned General Ledger/Enterprise Owned Deposit Accounts in accordance with Accounting and Financial Reporting policies. With minimal oversight, provide internal departments with appropriate payment channel/solution to meet client/business needs while mitigating associated risk. Maintain extensive and expert knowledge of the policy, operating rules, and regulations of the payment channel to lead/support periodic reviews of operational procedures, streamline processes, and ensure compliance.

• Work with Deposit Services, Digital Channels, Information Services, Accounting, Fraud, BSA/AML, Vendors and Clients to resolve processing, reconciliation discrepancies, and disputes.
• Reconcile wire General Ledger accounts, process adjustments, returns and recoveries.
• Process requests for new wire agreements and repetitive wire authorizations.
• Process requests for changes to any wire or repetitive agreements.
• Process incoming wire transactions: posting to customer accounts, verification of postings, following specific customer instructions.
• Process/approve outgoing wire transactions: verifying appropriate authorizations, posting to customer accounts, verification of postings, following specific customer instructions.

Knowledge Of

• General banking knowledge in payment, risk, and payment fraud; strong accounting acumen.
• Job-specific knowledge necessary to provide timely and efficient work.
• Microsoft Office tools; expert knowledge of MS Excel and MS PowerPoint.

Ability To

• Interact effectively to establish and maintain smooth working relations with excellent interpersonal skills.
• Demonstrate responsible personal and professional conduct that supports Busey’s goals.
• Review and analyze data reports and manuals; be computer proficient.
• Challenge the status quo and promote positive change.

Education and Training

• High School diploma and/or one year of related work experience required.
• Related experience in operations, banking, or payments.
• Payments experience preferred or specifically wire transactions.
• Knowledge of Microsoft Office required.

Salary based on job duties, qualifications, and market trends. Eligible for bonus or incentives. (Base Pay Range: $18.00 - $23.00/hour). Busey provides a competitive Total Rewards package: 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company‑paid life insurance, long‑term disability, voluntary life insurance, short‑term disability, wellness incentives, and employee assistance program. Eligible associates may take advantage of pre‑tax health savings accounts and flexible spending accounts.

Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. Busey is an Equal Opportunity Employer including Disability/Vets.