Database Manager - CRM Systems; CS
Listed on 2025-12-07
-
IT/Tech
Data Analyst, Database Administrator
Positio
Title:
Database Manager - CRM Systems (CS25-248)
Location:
Edwardsville, IL
Apply Before: 00782
Department:
Univ Advancement, VC
FLSA:
Exempt
To build on a strong foundation of achievement and contribute to the realization of its ambitious institutional goals, Southern Illinois University Edwardsville (SIUE) invites applications for the position of [Insert Position Title & Requisition Number]. As a premier metropolitan university, SIUE is committed to advancing social and economic mobility while shaping the workforce of the future. Grounded in a comprehensive, broad-based education and enriched by hands‑on research opportunities, SIUE equips its students with the knowledge and skills needed to succeed in a global marketplace and positively impact their communities.
WhySIUE?
Employing more than 2,400 faculty and staff members, SIUE is one of the largest employers in the Metropolitan St. Louis area. A study by SIUE School of Business faculty shows the University has a $1.3 billion annual economic impact on the region. Each year, the University’s presence generates almost 9,000 additional jobs and more than $250 million in labor income for the area.
Position Summary:The SIUE Foundation is seeking a skilled and proactive Database Manager - CRM Systems to oversee the administration, performance, integrity, and security of our constituent relationship management (CRM) systems, with a primary focus on Blackbaud Raiser's Edge. This role is instrumental in managing the database infrastructure that supports alumni engagement and fundraising efforts across the university.
Key Responsibilities:- Administer the Raiser's Edge CRM and related systems, ensuring optimal functionality, reliability, and data security.
- Troubleshoot system issues and implement technical solutions in collaboration with internal stakeholders and external vendors.
- Perform regular imports of new and updated constituent data including alumni, donors, faculty/staff records, employment data, and prospect screenings.
- Create and manage data queries, exports, and reports to support strategic decision‑making by leadership and university partners.
- Maintain high data integrity through routine audits, de‑duplication, and health checks, implementing tools and processes to proactively manage data quality.
- Develop and document policies and procedures governing database use, data standards, and security protocols.
- Lead user training sessions, provide end‑user support, and communicate system updates and best practices.
- Support compliance with data retention schedules and ensure adherence to data governance and privacy regulations.
CREDENTIALS TO BE VERIFIED BY PLACEMENT OFFICER
- College coursework which includes Information Technology (IT), IT Management, Programming, IT Systems, or a closely related discipline, as measured by the following conversion table or its proportional equivalent:
- 30 semester hours equals one (1) year (12 months)
- Associate’s Degree (60 semester hours) equals eighteen months (18 months)
- 90 semester hours equals two (2) years (24 months)
- Bachelor’s Degree (120 semester hours) equals three (3) years (36 months)
- Work experience in IT‑related functions such as hardware/software support, programming, network design, network engineering, IT systems integration, or closely related field, which includes supervisory or lead worker capacity.
- A Bachelor’s Degree in Information Systems, Computer Information Systems, Data Analytics, or a closely related field
- 3 years of professional experience (years can be concurrent with above years of work experience)
- Experience with customer relationship management (CRM) software
- Experience with HTML
Please provide cover letter and resume when applying.
Supplemental InformationCivil Service Information:
Civil Service Application - FAQs
Application Instructions:
How to Apply
- Step by Step
Pursuant to the State Universities Civil Service System, out‑of‑state candidates must establish Illinois residency within 180 calendar days of the start…
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).