ITTA and System Administrator III; CS
Listed on 2026-01-01
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IT/Tech
IT Support, Systems Administrator
ITTA Application and System Administrator III (CS26-166)
Location: Edwardsville, IL
Apply Before: 01106
FLSA: Exempt
To build on a strong foundation of achievement and contribute to the realization of its ambitious institutional goals, Southern Illinois University Edwardsville (SIUE) invites applications for the position of ITTA Application and System Administrator III (CS26-166). As a premier metropolitan university, SIUE is committed to advancing social and economic mobility while shaping the workforce of the future. Grounded in a comprehensive, broad-based education and enriched by hands‑on research opportunities, SIUE equips its students with the knowledge and skills needed to succeed in a global marketplace and positively impact their communities.
Why SIUE?
Employing more than 2,400 faculty and staff members, SIUE is one of the largest employers in the Metropolitan St. Louis area. A study by SIUE School of Business faculty shows the University has a $1.3 billion annual economic impact on the region. Each year, the University's presence generates almost 9,000 additional jobs and more than $250 million in labor income for the area.
What You Will Do
- This position primarily supports IT function in the Grad School, performing installations, maintenance, configuration, and troubleshooting of Graduate Studies and Research systems.
- In addition, this position will also work within the ITS team to allow for cross training with other university systems.
- Graduate system examples include Kuali Research, Kuali Build, Access Databases, API integrations, and Power Automate flows. Under general supervision, assess the needs of users and assist in the selection, implementation, and modification of a system.
- Document existing and needed workflows.
- Document system configuration and changes.
- Work with IT help desk and other IT personnel to troubleshoot incidents.
- Handle service tickets requesting changes.
- Troubleshoot and maintain system hardware.
FLSA:
Non-Exempt
Minimum Acceptable Qualifications
- College coursework which includes Information Technology (IT), IT Management, Programming, IT Systems, or a closely related discipline, as measured by the following conversion table or its proportional equivalent:
- 30 semester hours equals one (1) year (12 months)
- Associate's Degree (60 semester hours) equals eighteen months (18 months)
- 90 semester hours equals two (2) years (24 months)
- Bachelor's Degree (120 semester hours) equals three (3) years (36 months)
- Work experience in IT-related functions such as hardware/software support, programming, network design, network engineering, IT systems integration, or closely related field, which includes supervisory or lead worker capacity.
AND
- Additional 4 years of progressive experience managing computers, or software packages in a complex IT environment.
- 3 years of experience (concurrent with other experience) with programming / scripting languages (ex: SQL, Java‑script, HTML/CSS, jQuery, Python, Perl, Power‑Shell, C#, etc.).
- 2 years of experience (concurrent with other experience) creating and maintaining workflows (Power Automate, Kuali Build, etc.).
- 2 years of experience (concurrent with other experience) creating and maintaining forms (Microsoft Forms, Kuali Build, Qualtrics, etc.).
- 1 year of experience (concurrent with other experience) creating/maintaining reports (Power BI, Access, SQL Reports, etc.).
- Working knowledge of computer operating systems (UNIX/Linux, Windows, and/or MacOS) and peripherals in a networked environment.
- Experience with the implementation, support, and integration of software/systems.
- Ability to handle and resolve ticket‑based requests and incidents without direction, while continuing progress on independent projects.
- Ability to communicate technical issues to a non‑technical audience.
- Ability to act as lead administrator on systems and assign tasks.
- Ability to mentor others as needed in the series.
- Working knowledge of AI is preferred (Copilot, Chat GPT, etc.).
Years can be concurrent
Supplemental Information
Civil Service Information:
Civil…
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