Supervisor, Software Engineer - NAIC- 1st shift

#26-3011

Why WWT?

World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe.

Founded in 1990, WWT brings together strategy, deep technical expertise and world-class partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC)—a collaborative ecosystem featuring state-of-the‑art hardware and software—WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distribution capabilities.

With more than 14,000 team members and over 60 locations globally, WWT's culture—grounded in core values and leadership philosophies—has been recognized by Fortune® and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all. WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries across six continents.

Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.S. and Canada.

Want to work with highly motivated individuals on high‑performance teams? Join WWT today!

A Brief Overview
The Software Engineering Supervisor provides first‑level leadership support to a software engineering delivery team. With a focus on delivery assurance, they act as a player/coach/leader. Accountable for product delivery and responsible for coaching, mentoring, and managing a team of software engineers. Builds and extends relationships with peer leaders across functional spaces. Works closely with Solution Engineers, Project Engineering Supervisors, Prod Ops, IT, & Quality peers to grow/support product solutions.

This role is an integrator of people/processes, a problem solver, a mentor to direct reports, and should have domain competency in information technology/software engineering principles.

• Provides leadership and promotes WWT core values and best practices.
• Grows and develops members of their team, understands their goals, and works with them to achieve. Holds regular and effective 1 on 1s, provides real‑time coaching and engage in difficult conversations as needed, recognizes, and rewards the right behaviors.
• Manages talent for direct reports. Responsible for carrying out compensation, performance management & promotion responsibilities for direct reports
• Proactively identifies and helps solves issues as part of the broader Leadership Team.
• Creates and fosters an atmosphere of mentoring, quality, diversity, collaboration, and improvement by coaching team members and peers across the organization.
• Escalates and removes impediments from the team to help them be as effective as possible.
• Works with the team to provide innovative technology solutions to business challenges that align to strategy and technology standards.
• Drives the on‑going development and the support of new and existing products.
• Leads the designing of complex solutions, primarily within the product domain, leveraging team members and architecture.
• Provides functional and technical leadership while promoting best practices and direction to team members.
• Holds the team accountable for meeting commitments while adhering to the organization's quality, methodology, and architecture standards.
• Determines and acts upon staffing needs of the team (FTEs, system integrators, staff augmentation), in collaboration with manager
• Incorporates business feedback into planning and drives towards increased predictability of delivery.
• Prepares and…