Fitness Trainer

Job Summary

The Fitness Trainer will be responsible for running the Planet Fitness group fitness program (PE@PF). This includes assisting new members in the achievement of their fitness goals by designing a simple workout program and instructing them on the proper use of equipment.

• Recruit new and existing members to take classes.
• Log classes after each session.
• Actively assist members on walk‑around sessions.
• Clean assigned section of equipment each shift.
• Perform locker room checks every 15 minutes, beginning and end of shift.
• Be a brand ambassador by leading a judgment‑free lifestyle.
• Uphold rules and policy in the facility.
• Conduct and run the Planet Fitness PE@PF program, including creating and following the schedule.
• Consult with members regarding their fitness goals and instruct them on how to properly and safely use the equipment.
• Create bi‑weekly updates consisting of a variety of exercises.
• Meet class requirements based on club size and member traffic.
• Assist in front desk related activities including answering phones, checking members into the system, new member sign‑up, and taking prospective members on tours.
• Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.

• ACE
• NASM
• ISSA
• NCSF

• Must be trained on tours, info calls, Datatrak, customer service expectations and have completed the mandatory Planet Fitness University courses.

• High school diploma / GED equivalent required.
• CPR certification required.
• Nationally credited training certification required.
• Must be 18 years or older.
• Must be punctual and reliable.
• May require overtime, weekends, evenings, and holidays. Must be flexible.
• Represent the core values of PFMW at all times.
• Be passionate for fitness and health.
• Upbeat and positive attitude.
• Exceptional customer service skills; able to interact in a positive and professional way with members and co‑workers, exceeding the member’s expectations.
• Strong listener with the ability to empathize and problem solve.

• Continual standing and walking during shifts.
• Continual talking in person or on the phone during shift.
• Must be able to occasionally lift 75 pounds.
• Frequent climbing, balancing, kneeling, crouching, pulling, and grasping. Employee must never put themselves under any equipment.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status. Men and women of all backgrounds and experiences are encouraged to apply. If you need temporary accommodation, please email ____.