CCRP - File Clerk

Under assigned supervisor, this position provides administrative support through manual file maintenance, organization, office tasks and compliance.

Under assigned supervisor, this position provides administrative support through manual file maintenance, organization, office tasks and compliance.

• High School diploma/GED

• Minimum 1 year of experience in similar position

• Valid driver’s license and acceptable driving record with OHU required levels of coverage for auto insurance

• Responsible for the opening, maintenance and closing of the manual files according to policy and procedures
• Position will answer and direct office phone calls to appropriate program contacts and or resources
• The position will travel and or provide support at multiple sites. The frequency at minimum will be 2x a month at each site. (Mt. Vernon 1 and 2, Effingham, Olney)
• Observes trends in documentation, including missing documentation and procedure issues. Expectation to maintain consistent communication of those findings to the program Supervisor(s) and leader(s);
• Effectively uses word-processing, database, and spreadsheet software application programs during assigned duties;
• Maintains appropriate and organized filing techniques and systems, including but not limited to prepping open file folders, rotating closed files and documenting closed file checklist on manual files.
• Assists the Administrative Office Assistant (AOA) with preparing, organizing and boxing closed files for the closed file storage;
• Will assist AOA with onboarding and other office needs as requested and needed.
• Maintain all information reviewed and observed in strict confidentiality, as the position will directly receive and process information of a confidential nature;
• As necessary per program, receives, reviews, and verifies documents and records for accuracy, completeness, and conformance to applicable rules, regulations, policies, and procedures prior to manual filing;
• Reviews and meet expectations of the program and OHU Recordkeeping and filing policy and procedures, in accordance with program expectations, Medicaid and Council on Accreditation standards;
• Operates standard office equipment including a computer, copier, printer, and other related equipment;
• Performs related duties as required

• Ability to learn the operations, procedures, policies, and requirements of the assigned department or program and effectively apply them with good judgment in a variety of procedural situations
• Ability to accomplish clerical/secretarial duties with speed and accuracy
• Ability to understand and carry out a variety of oral and written instructions
• Ability to perform mathematical calculations accurately
• Ability to establish and maintain a variety of records and filing systems
• Ability to prioritize and appropriately schedule assignments or tasks to meet established deadlines
• Ability to operate a variety of standard office equipment including, but not limited to, a computer, calculator, fax machine, copier, and printer
• Proficient computer skills in a Microsoft Windows environment and adaptive skills to expand software application skills as necessary
• Effective verbal and written communication skills with ability to convey information in a clear, concise manner
• Ability to establish and maintain effective work relationships with those contacted in the performance of required duties
• Ability to be professional and courteous with a strong customer service focus
• Ability to exercise discretion and ensure confidentiality

• Tuition assistance up to $2500 per year
• Up to 4 weeks paid Vacation Days, up to 6 paid Personal Days, up to 5 paid Sick days annually, and a Mental Health Day.
• Medical, dental, vision, 403 (b) retirement, flexible spending accounts, and health savings account.
• Agency-paid life and ADD up to $50K based on salary
• Multiple Voluntary Supplemental plans for Employee, Spouse, and Child(ren)
• Voluntary Legal Plans and Pet Insurance.
• The agency paid long-term disability and short-term disability.
• Career ladders, professional development, and promotion opportunities

• 800+ talented professionals strong, serving 10,000 children and families in Illinois and Florida
• Fiscally stable, $70 Million agency- strong since 1895
• Energetic leadership and a rich community of support

One Hope United does not discriminate on the basis of race, color,…