Member Services Representative

Title

Member Services Representative

Club Manager

Planet Fitness provides a judgment‑free environment where everyone can pursue an active lifestyle. The Member Services Representative plays a key role in making each member feel welcome, supported, and motivated to achieve their fitness goals.

• Maintain a clean, welcoming club environment.
• Assist members at the welcome desk: check‑in, greetings, farewells, and tours.
• Introduce new and current members to Black Card amenities.
• Support membership enrollment and other club responsibilities.
• Engage members with energetic, non‑high‑pressure tours and promote member success.
• Demonstrate a high‑energy, positive attitude and serve as a team leader.
• Adapt to varying schedules, including weekends and holidays.
• Contribute to a growth‑oriented culture and competitive compensation package.

• Minimum age 18.
• Passion for helping others.
• Physical ability to communicate, stand, walk, bend, lift up to 50 lbs, and handle hazardous chemicals.
• Dependability and punctuality.
• High school diploma or GED equivalent.

• Occasional lifting, pushing, or pulling of at least 50 lbs.
• Standing, walking, sitting, bending, balancing, stooping, kneeling, twisting, or crouching as required.

United FP Management, LLC (“UFP