Rainstorm Car Wash Customer Service Representative

Rainstorm Car Wash Customer Service Representative

The role:

Join to apply for the Rainstorm Car Wash Customer Service Representative position at Circle K.

Flexible Availability

Full-time

• Responsible for greeting customers, answering questions, and explaining the wash options available.
• Stand at the pay stations and assist every customer that comes through the wash.
• Field customer inquiries.
• Guide customer vehicles into the wash tunnel.
• Maintain the condition of the car wash by performing cleaning tasks such as removing garbage, sweeping the lot, and using a pressure washer to clean the wash bay.
• Performs other duties and responsibilities as assigned.
• Reports to work on time and follows the dress and appearance code.

• 70% Customer Interaction
• 20% Site Upkeep (Cleaning/Maintaining)
• 5% Opening/Closing Procedures
• 5% Basic/Light Troubleshooting of Daily Duties

• Excellent communication skills including active listening.
• Excellent sales and customer service skills.
• Ability to anticipate customer needs.
• Ability to recommend different wash memberships to customers.
• Ability to work as a team.
• Proficient computer skills with the ability to learn a point of sales system.
• Strong work ethic and professional attitude.

• Customer service and some sales experience preferred.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Stand and walk throughout the workday.
• Use of hands; reach with hands and arms.
• Climb or balance; stop, crouch and kneel.
• Work in damp and humid conditions; work in outdoor variable weather conditions.
• Lifting or moving objects up to 25 lbs on a regular basis and occasionally up to 50 lbs.
• Exposed to noise.

The incumbent must be able to perform this job safely in accordance with standard operating procedures without endangering the health or safety of self or others. This position works in a typical outdoor car wash environment. The noise level is usually moderate but can be excessively loud with hearing protection required. This person must adhere to OSHA safety guidelines and protocols, which means this person will be required to wear Personal Protective Equipment such as hearing, eye, foot, hand protection.

The team member must be capable of performing their responsibilities with minimal supervision.

• Competitive Pay plus commission opportunity.
• Paid Vacations.
• Large Stable employer.
• Medical, Dental, and Vision Coverage.
• 401(k) plan with competitive company match.
• Free Employee Car Wash Membership.
• Tuition Reimbursement.
• Work with fun motivated people.
• Fast Career opportunities.

All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company.