Job Details:
Job Location:
Effingham Store - Effingham, IL 62401, Position Type:
Full Time, Education Level: High School or GED, Salary Range: $46,900.00 - $68,100.00 Salary/year, Travel Percentage:
Occasional, Job Shift: Any, Job Category:
Retail, Our Mission:
Providing people with the skills and resources to become self-sufficient through the power of work.
Our Diversity Statement
LLGI recognizes our employees’ differences in age, disability, veteran status, ethnicity, national origin, language, race, religion, family and marital status, social-economic status, gender identity, sexual orientation, political affiliation, and other unique attributes. The individual differences, life experiences, knowledge, innovation, unique capabilities, and talent our employees bring to the workplace represent an essential part of our culture.
Job Title
Store Manager
Department
Donated Goods Retail
Reports To
District Manager
Classification
Exempt
EEO-1 Category
First/mid-level officials and managers
Safety Sensitive
Yes
Supervises
Assistant Store Managers, Store Supervisors, and other store personnel
Job Summary Manages all aspects of store operations, including collecting donations, processing donations, sales, managing staff, financial performance, and loss control activities. Conducts self with honesty and integrity, ensuring that all business activities are transparent and ethical.
Essential
Job Duties 1. Oversees store’s operation; directs activities of store staff and volunteers, ensures that all sales transactions and donated goods are processed and reported2. Communicates the organization’s mission, vision, and values and promotes diversity3. Trains, coaches, and provides feedback to strengthen and develop staff skills4. Ensures staff follows policies and procedures5. Responsible for maintaining compliance will all applicable employment laws and regulations6. Actively recruits, hire, and schedules staff, conducts performance evaluations, administers discipline, documents and communicates performance and behavioral issues7. Demonstrates leadership and positive role modeling for staff8. Effectively manages time and monitors staff time to ensure that work is completed9. Ensures the completion of job duties10. Oversees maintenance and care of equipment, machinery, and facilities11. Champions safety and loss prevention programs and handles loss control concerns by working in partnership with our Loss Prevention Department12. Develops business plan, manages store’s expenses, and oversees the budget13. Maximizes the store’s financial performance and achieves desired results14. Drives operational improvements15. Maintains quality control in retail operations16. Contributes to team success by involving others in work processes, decisions, and actions17. Fills in for store staff as needed18. Travels to locations within the LLGI territory to support the organization's needs19. Responsible for all aspects of store operations whether is physically present at the assigned location or not20. Ensures that the customer perspective is a driving force behind customer satisfaction21. Seeks to understand the customer’s circumstances, problems, expectations, and needs22. Supports the needs of the customer by providing donated goods in a timely manner23. Identifies customer service issues and creates solutions24. Builds customer awareness around LLGI’s mission25. Identifies and corrects conditions that affect employee and customer safety26. Complies with safety standards27. Identifies opportunities, and generates ideas to improve sales floor objectives28. Initiates action to maintain daily sales target29. Partners with retail operations team to identify, assess, create, and implement process improvement30. Embraces the mission,…
