Case Manager

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Under the assigned Supervisor, the CCBYS Prevention/Intervention Case Manager will provide crisis intervention as referred by law enforcement and crisis prevention as referred by schools and juvenile justice professionals; this includes crisis intake and casework management, utilizing human service principles in developing relationships, assessment, and collaboration with interagency and outside agency professionals.

• Provides crisis intervention to assess youth/family safety and related needs, to create a stabilization plan and prepare for participation in services.
• Available to law enforcement 24‑7 per rotation.
• Provides crisis prevention to assess youth/family safety and related needs, to create a stabilization plan and prepare for participation in services.
• Available to schools, juvenile justice professionals, and DCFS for Lake County. We serve Beach Park, Gurnee, Lake Forest, Lake Bluff, North Chicago, Wadsworth, Waukegan, Winthrop Harbor, Zion.
• Provides next‑day follow‑up, intake and assessment documentation and support for crisis intervention and crisis prevention referrals.
• Develops and maintains relationships and a contact‑information database for law‑enforcement agencies in the areas of Beach Park, Gurnee, Lake Forest, Lake Bluff, North Chicago, Wadsworth, Waukegan, Winthrop Harbor, Zion that OHU CCBYS serves in the northern region.
• Develops and maintains relationships and a contact‑information database for school and juvenile justice programs in the northern region.
• Serves as a liaison and provides program information and training to crisis intervention and prevention referral sources.
• Maintains a caseload as needed to support the program.
• Will be trained in YASI assessment and case planning, ARC, Why Try, and other curricula as assigned.
• Assists staff members for CQI Peer Record Review preparation in coordination with office administration assistants.
• Manages and carries out 3‑ and 6‑month client follow‑up contact.
• Gathers and monitors crisis‑related data (and other data as needed) using SDS and eCornerstone, including monitoring inputting crisis outcomes.
• Writes and delivers accurate reports on a timely basis.
• Performs other related duties as needed.

• BS/BA degree.

• Valid driver’s license and acceptable driving record with OHU required levels of coverage for auto insurance.
• Physical Exam/TB.
• 75% driving throughout the workweek.

• Proficient computer skills in Microsoft Windows environment and adaptive skills to expand software application skills as necessary.
• Highly organized, yet flexible, and able to handle multiple priorities/projects and manage tight deadlines.
• Ability to function well in a team environment.
• Ability to demonstrate project management, organizational, analytical, and presentation skills.
• Resourceful in researching issues and developing solutions with minimal supervision.
• Excellent interpersonal and effective communication skills (verbal, written, documentation, listening).
• Demonstrated ability to build professional relationships.
• Demonstrated problem‑solving techniques.
• Ability to exercise discretion and ensure confidentiality.

• Tuition assistance up to $2,500 per year.
• Up to 4 weeks paid vacation days, up to 6 paid personal days, and up to 5 paid sick days annually.
• Medical, dental, vision, 403(b) retirement, flexible spending accounts, health savings account, and short‑term disability options.
• Agency paid life insurance up to $50K based on salary.
• Voluntary supplemental life for employee, spouse, and child(ren).
• Voluntary legal plans.
• Agency paid long‑term disability after 1 year of employment.
• Career ladders, professional development, and promotion opportunities.
• Free LCSW and LCPC supervision hours available in some locations.

• 800+ talented professionals serving 10,000 children and families in Illinois and Florida.
• Fiscally stable, $70 million agency, strong since 1895.
• Energetic leadership and a rich community of support.

One Hope United does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law. One Hope United is an Equal Opportunity Employer and a Drug‑Free Workplace. OHU participates in eVerify.

In the spirit of caring for one another and our community, please note that upon accepting an offer of employment from One Hope United, you will be required to share proof of a COVID‑19 vaccination. The requirement is subject to accommodation in compliance with applicable laws and regulations.

Entry level

Full‑time

Other

Individual and Family Services

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