Client Services Representative - SA - ENT

Atlanti Care Regional Medical Center

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

POSITION SUMMARY

The Client Services Representative provides office support at the front desk within the Hospital, Ambulatory or Surgery Center setting. The Representative also ensures the timely and organized scheduling of patient appointments, patient insurance information, enters client information into the computer, and provides accurate financial information to clients. This position supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to team work and cooperation.

• EDUCATION: High school diploma or equivalent required.
• LICENSE/CERTIFICATION:
• EXPERIENCE: 1-3 years office experience required, preferably in a medical setting. Minimum 1 year insurance, CPT4 and ICD-10 coding experience preferred. Knowledge of medical terminology preferred. Proficiency in Clinical Applications preferred at time of hire; incumbents within position will be trained appropriately and then skill will be required for this position within 30-60 days from date of hire.
• Certification
  
  Required:
  
  
• Certification Preferred:
• Acute Partial Hospitalization Program:

• American Heart Association BLS required within 90 days hire or transfer
• American Heart Association Heart Saver First Aid (HSFA) required within 90 days hire or transfer
• CPI required within 90 days hire or transfer

Demonstrates the competencies as established on the Assessment and Evaluation Tool for this position.

Potential for exposure to the hazards and risk of the hospital environment, including exposure to infectious disease, hazardous substances, and potential injury. Periodic traveling to other department locations is expected. The essential functions for this position are listed on the Assessment and Evaluation Tool.

This position reports to the Department Director, Manager or Nursing Leadership in other departments within the organization. The above statement reflect the general details considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position.

• Generous Paid Time Off (PTO)
• Medical, Prescription Drug, Dental & Vision Insurance
• Retirement Plans with employer contributions
• Short‑Term & Long‑Term Disability Coverage
• Life & Accidental Death & Dismemberment Insurance
• Tuition Reimbursement to support your educational goals
• Flexible Spending Accounts (FSAs) for healthcare and dependent care
• Wellness Programs to help you thrive
• Voluntary Benefits, including Pet Insurance and more

Benefits offerings may vary based on position and are subject to eligibility requirements. Join a team that values your well‑being and invests in your future.

Job Category: Administrative / Customer Service
Hours Per Week: 37.5
Weekends Required?: No
Holidays Required?: No
Shift: Days
Position Status: Full‑Time
Pay Range: $17.5 - $25.17
Pay Transparency: In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to Pay Transparency Law; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.

PI