Server Administrator II

We are authentic, professional providers of fun, focused on building a Great Place To Work For All by staying true to our mission: “Life’s a Party, We’re Makin’ It Fun!” and “So Much Fun It’s Scary!”

At Spencer’s and Spirit, we do the right thing always-integrity, fairness, respect, and transparency are our foundation. You will find our culture to be inclusive, passionate, resilient, and one that values differences and embraces all.

One Team / One Goal

We are leaders and owners of our business success. Whether it’s developing new and exclusive costumes, quality testing products, or implementing technology solutions, our teams understand the value of working collaboratively to embrace change through innovation, curiosity, and thoughtfulness.

We offer a comprehensive benefits package that includes:

• Flexible work environment
• Career advancement
• Competitive base salary
• Bonus opportunity
• Vacation, Personal, Sick and Holiday pay
• Medical, Dental, Vision, Disability, Life and AD&D insurance
• 401k with a company match
• 30% merchandise discount

The Server Administrator II supports the stability, reliability, and continuous improvement of the Spencers/Spirit IT infrastructure. As an experienced member of the Server Infrastructure team, this role independently administers existing technologies, implements approved enhancements, and contributes technical expertise to infrastructure expansion initiatives. Responsibilities include monitoring, maintaining, and supporting servers, virtual environments, storage systems, cloud platforms, and related software. The role collaborates with infrastructure and application teams to implement scalable, secure, and resilient solutions that meet organizational service-level agreements.

Success requires strong technical judgment, effective communication, consistent system stewardship, and coordination across internal teams.

Responsibilities:

This position is expected to resolve moderately complex infrastructure issues independently, follow established architecture and security standards, document work thoroughly, and elevate high-risk design decisions or unresolved problems to senior technical staff or management.

• Support and maintain Spencer’s server infrastructure by applying established operational, security, and architecture standards to improve service reliability and business performance.
• Monitor and report on the health, performance, capacity, availability, and reliability of servers and services managed by Server Operations, including relevant application-performance trends.
• Perform and coordinate application-infrastructure support activities across Windows and Linux server operating systems, Active Directory, DNS, DHCP, Group Policy, patching, Dev Ops automation, and Nutanix AHV virtualization, prioritizing assigned work according to operational impact and team procedures.
• Collaborate with project and application teams to validate operational readiness, document support requirements, and transition new applications, systems, and infrastructure initiatives into production.
• Proactively monitor assigned systems, investigate alerts and service issues, and follow documented notification and escalation procedures to restore service promptly. Participate in the after-hours on-call rotation and respond to incidents in accordance with established support expectations.
• Support annual PCI, internal, and external audits by providing infrastructure evidence, addressing assigned findings, and completing related remediation activities.

• 3–5 years of IT experience, including at least 3 years administering server, virtualization, enterprise storage, and/or cloud technologies in a distributed corporate environment.
• Experience in a fast-paced retail…