Project Manager​/Sales Support - Graphic Arts​/Commercial Printing

Project Manager/Sales Support – Graphic Arts/Commercial Printing

Company Overview: Our client has 70+ years as an industry leaders as a commercial print and digital marketing agency. They are looking to add a Project Manager/Customer Service Representative to their team in Egg Harbor, NJ.

Job Title: Project Manager/Customer Service Representative

Department: Administrative

Reports To: Department Manager

Job Summary: The Project Manager/Client Services Representative is responsible for providing exceptional customer service to our high-profile accounts, as assigned by the department manager. This position requires you to work closely with Sales Executives and Senior Management in providing day-to-day administrative and production support. We are looking for an individual who is eager to jump into a fast-paced and rewarding print environment, where we provide innovative solutions to our customers’ unique needs & challenges.

• Provide assistance to Sales Executives/PM team members with day-to-day tasks for customer accounts as assigned by the department manager.
• Develop client relationships through outstanding sales-oriented communication with clients.
• Process quote requests and submit detailed and accurate requests for quotes to estimating.
• Submit estimates to clients in a timely manner.
• Process orders, job jackets, and quote requests for the sales team.
• File job jackets and maintain an orderly file system for archived documents.
• Work closely with spreadsheets, documents, and calendars to ensure all requests are fulfilled accurately and organized.
• Perform additional duties and tasks as required.

• Effective written and oral communication skills.
• High-level attention to detail with a view of the bigger picture.
• Strong organizational and time management skills.
• Computer skills including Word, Excel, and Outlook.
• 1-3 years of outstanding customer service.
• Graphic Arts Industry and Print Production experience strongly

• Seniority level: Associate
• Employment type: Full-time
• Job function: Marketing
• Industries: Advertising Services