Receptionist, Administrative​/Clerical

Avery Healthcare is one of the UK's largest providers of luxury elderly care homes, offering exceptional care across a growing network of over 100 homes. They are a place where people love to work, building a supportive and inspiring environment where employees feel valued and empowered every day.

As a Receptionist at Avery Healthcare's Virginia Water Care Home, you will be the first point of contact, offering professional, high-quality customer service. Your responsibilities will include answering the telephone, responding to enquiries, maintaining databases, and providing administrative assistance to the General Manager. You will need excellent communication skills, a positive and friendly attitude, and experience in problem-solving and client complaints.

Avery Healthcare is one of the UK's largest providers of luxury elderly care homes, with a vision of 'creating meaningful lives together'. They are passionate about creating meaningful experiences for their residents and team members alike, and pride themselves on being a place where people love to work.

Package

Description:

07.30 am to 19.30 pm - varied/Mixed and weekends

• Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
• Completing reception-related administration, maintaining databases, and providing administrative assistance as required by the General Manager.
• Maintaining the general tidiness of the reception area, liaising with Housekeeping to ensure standards are maintained.

To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do.

• Have excellent communication skills both verbal and written.
• Be confident in using computers.
• Have a positive, friendly, and welcoming attitude.
• Have previous exposure to problem-solving and client complaints.

• ADBS Disclosure check, the cost of which will be met by Avery Healthcare.
• Proof of eligibility to work in the UK.

This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.