Senior Conference Manager, Logistics

Role

Purpose:

To lead and manage the EMEA conferences, to design and deliver flawless, cohesive conference experiences and manage two direct reports.

• Flawless conference delivery of EMEA (primary focus) conferences
  • Oversee operational delivery of all logistics elements across complex in‑person conferences
  • Project management including the ownership and adherence of conference timelines and templates to accurately deliver.
  • Venue management including but not limited to rooms, meeting facilities, F&B, A/V production.
  • Lead onsite staffing, including pre‑conference trainings, briefings and creation of staff plan
  • Constantly evaluate the experience, feedback and results then implement changes accordingly.
  • Create detailed post‑event analysis reports and event de‑briefs for review with manager/operations leads.
• Drive operations strategy for EMEA conferences in partnership with COEs
  • Lead communication and collaboration across EMEA conference team leads
  • Ensure that decision making and recommendations align with corporate strategy and objectives
  • Support conference teams to transition from the design and delivery of individual parts to intentionally crafting an end‑to‑end audience journey
  • Drive consistency and innovation across the EMEA region.
• Deliver for today while preparing for the future
  • Develop detailed action plans to achieve growth including optimized space planning & capacity solutions
  • Select and effectively manage strategic partnerships with vendors
  • Clearly understand and translate the needs of the audience
  • Champion change and drive creative solutions
• Overall responsibility for conference budgets including preparation, negotiations, accurate and timely monthly forecasts.
  • Collaborate with COE leaders to identify trends and regional impacts.
  • Partner with financial planning team on overall budget health and managing risk.
  • Manage and cultivate key vendor relationships
  • Negotiate on everything.

• Achieve operational excellence and execute conferences on time, within budget and with great attention to detail.
• Build and maintain excellent working relationships, both internally and externally
• New processes implemented that will help to improve operational efficiency of the team

• Conference Financial & Future Planning, Program Management, Conferences Strategic Planning, Conference Business Solutions, Conference Exhibitor Operations, Conference Content, Creative & Research & Advisory

• Third party suppliers and contractors

• Bachelor's Degree preferred
• 8+ years Event Management experience
• Proven event operational skills including production schedules, budget management and event staffing
• 1+ years of proven people management/direct reports experience
• Project management experience on detailed programs with multiple variables and dependencies
• Proven experience in managing agency and vendor partners
• Strong interpersonal and relationship building skills especially with senior level professionals, cross‑functionally
• Creative, innovative and strategic thinker with a strong attention to detail
• Strong financial management skills
• Motivated team player with desire to learn and grow
• Excellent written/oral communication and presentation skills
• Demonstrated ability to adapt, implement and manage change and strive for continuous improvement
• Ability to thrive in high pressure situations
• Confident decision maker
• Willingness to travel approximately 15% to attend Gartner Conferences to lead operational requirements and onsite teams, both domestic and regional

At Gartner, Inc. (NYSE:

IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission‑critical priorities.

Since our founding in 1979, we’ve grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a…