Support Officer

Housing Support Officer

Make a real difference every day by empowering vulnerable people to build independent, fulfilling lives. This isn't just another support role - you'll directly transform lives whilst developing your career in a meaningful, varied position where no two days are the same.

No previous experience? That's fine as training will be provided.

£28,000 per annum pro rata

Egham (Runnymede)

37 hrs per week

You'll work as part of a team supporting clients daily to resolve problems and reach positive outcomes. Help clients meet their personalised support plans and connect with local community services.

You'll also handle housing management activities including:

• Rent collection and tenancy management
• Risk assessments and health and safety checks
• Reporting maintenance issues

We're looking for someone with:

• Ability to develop non-judgmental professional relationships with clients
• Basic numeracy and written communication skills in Maths and English GCSE/ level 4 or above or equivalent
• The ability to communicate well with clients, peers and other agencies
• The ability to work effectively as part of a team
• The ability to manage their own time, delivering outcomes, meeting deadlines and undertaking training
• The ability to gain an understanding of safeguarding issues and a commitment to protect all adults and children using or visiting Transform's services
• Computer literacy (Excel, Word, Outlook and the Internet)
• The ability to join the frontline on call rota

It is essential that you have a full valid driving licence and use of your own car for business purposes. An Enhanced DBS check is required before starting.

Tick most of the boxes but not all? The best candidate rarely does. So, if you are excited by the role and can do most of what we are looking for, go ahead and apply; you could be exactly who we need.

We believe that everyone should be able to live independent and fulfilling lives. We provide housing and support for many socially excluded and vulnerable people across Surrey, in parts of Berkshire, West Sussex and the London Borough of Sutton.

We're a place where people make a difference to clients' lives, feel valued and are supported. We have a strong sense of social responsibility and our values - respect, empowerment, responsibility and excellence - guide everything we do.

Transform is a place where all colleagues are valued. We want to make sure colleagues have the flexibility they need to balance their personal lives and do well  focus on outcomes and are open to different ways of working including flexible hours where possible depending on the needs of the service and department.

Our benefits are great too:

• 28 days annual leave per annum, plus bank holidays (pro rata for part time)
• An additional 1 day (pro rata) per annum wellbeing day
• A defined contribution pension scheme
• Interest‑free staff loans
• The opportunity to buy or sell up to five days annual leave per holiday year
• Life assurance cover

At Transform we celebrate diversity and know that it is critical for our success. We work hard to make sure we're inclusive, so we want to hear from anyone who is great at what they do and who shares our values.

If you need any adjustments during the application or selection process so you can do your best, just let us know. We will be happy to help.

We review CVs as we receive them and interview as soon as we have applications that look like a good match, so apply as soon as you can to avoid missing out.

For an informal discussion about the role please email Naomi Abbott - Service Manager on nab to arrange a call to discuss the post further or apply directly.

Ready to start making a difference? Apply now and begin your journey transforming lives whilst building a rewarding career.