Specialist in Reservation Center​/Business Travel Consultant; English​/Dutch

Specialist in Reservation Center / Business Travel Consultant (English/Dutch) - 170005UR

What do we offer?

• Customer service responsibility dealing with international clients on a daily basis
• Booking all modes of transportation, including flights, hotels and ground transport, according to customer needs
• Efficient and meticulous customer service when customers modify their travel arrangements
• Providing 24/7 customer assistance in emergency situations
• Maintaining an exceptional business relationship with the customer, tailoring trips to their needs whilst advising and making suggestions to select the best products and suppliers for the most economical costs
• Full use of Sabre, Galileo and Amadeus global reservation systems (GDS)
• A stable work environment in an international company, the market leader in travel management
• An interesting and varied role with the use of foreign languages on a daily basis
• Benefit package:
  Competitive salary, pension, 8% holidays allowance, 25 + 6.5 ADV holidays a year
• A professional training course at the start of employment and a personal development plan
• The possibility to develop and grow in a global corporation

Skills you should have:

• Excellent command of English and Dutch
• Additional languages such as Italian/German/French/Spanish/Polish are a plus
• Tourism or customer service background
• Openness and willingness to work with customers at any level
• Full commitment and engagement whilst training and when the role commences
• Motivated to learn as full training will be provided
• Ability to handle multi‑cultural sometimes multi‑lingual clientele
• Influence and diplomacy
• Proficiency in technology to research options and to complete process requirements

As an Equal Opportunity Employer/Affirmative Action employer, CWT will not discriminate in its employment practices due to an applicant's race, color, religion, sex, national origin, veteran status, disability status, sexual orientation, gender identity or any other federal, state or local protected class.

CWT also offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please fill our contact form. In your message please include a description of the specific accommodation you are requesting and a description of the position for which you are applying.