Ervaren Klantenservice Medewerker Flexibel & Zelfstandig

Vacancy:
Experienced Customer Service Representative (32-40 hours) - Flexible & Independent

Location: HQ Eindhoven
Employment: 32-40 hours per week
Start date: By arrangement

At L'OYÉ Cosmetics, everything is about color, creativity and community. With the largest eyeshadow assortment worldwide and a passion for personalized service, we inspire thousands of beauty lovers every day. Our customers feel seen, heard and above all: beautiful.

As an experienced customer service representative, you are the first point of contact for our customers. Whether it's questions about products, orders or personal color advice, you are ready with a smile. You work independently, possibly from home, and are flexible outside standard office hours.

• Answering customer inquiries via email, phone, Whats App and social media.
• Giving personalized color- and product advice.
• Handle orders, returns and complaints.
• Actively participate in our online community and comment on social media.
• Support during product launches, including evening hours.

• Minimum 1 year customer service experience, preferably in the beauty industry.
• Excellent communication skills in Dutch (oral and written).
• Passion for makeup and a good sense of color and style.
• Independent and proactive work attitude.
• Flexibility to work outside standard office hours (in shifts).

• A challenging position within a fast-growing, creative organization
• A dynamic team full of beauty lovers.
• Competitive salary and good fringe benefits.
• Retire through the Retail Pension Fund for a financially secure future.
• Discounts on the finest beauty products from our range.

Are you ready to make our customers shine with your service and advice? Then send your resume and motivation to . We look forward to hearing from you!