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Customer Service Desk Lead — Hybrid & Growth
Job in
5600, Eindhoven, North Brabant, Netherlands
Listed on 2026-08-21
Listing for:
Fluke
Full Time
position Listed on 2026-08-21
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Client Relationship Management, Customer Success Management
Job Description & How to Apply Below
Fluke, a Fortive company, is seeking a Customer Service Desk Supervisor in Eindhoven to lead a team of 8–10 agents. This hands-on role combines supervision with active customer support, guiding daily operations to deliver superior service.
You will coach team members, conduct reviews, support recruitment, manage RMAs and complaints, monitor KPIs, and drive continuous improvements in customer satisfaction within a global environment.
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