Lifecycle system engineer

Responsibilities  As a Lifecycle System Engineer you, and your team, are responsible for managing and optimizing the systems and production tools which are developed by our Development Engineers from their release to the end of their lifetime. These are complex mechatronic systems of which just one or a few are made. You have ownership of multiple systems and/or production tools, and are responsible for keeping these up and running, and for designing and implementing improvements to these systems.

You do this in collaboration with our Service Engineers and 2nd line Lifecycle Engineers from your team. You work in close collaboration with your team and the customer, where you offer 1st line support for complex technical problems. You discuss with the customer on implementing new improvements and their priorities, and are available to solve issues at the customer sites.

You pro-actively identify and tackle incidental and structural issues. You gather and analyze data and feedback from the customer that you use to implement changes on the system or on the way of working of your team. You collaborate on redesign projects on existing systems, or support Development Engineers herein. You document new functionalities and improvements on the systems, and work on knowledge retention within your team.

You visit the customer on site to analyze issues and test improvements or new products. You manage Spare Parts and analyze end-of-life issues in the current systems.

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