Patient Engagement & Support - Medical Devices - Parttime

The Job

We are seeking a highly motivated and detail‑oriented Patient Research & Support employee to assist with patient engagement and support initiatives. This role is ideal for students, recent graduates and part‑time employment interested in healthcare, medical research, or patient advocacy. The employee will gain hands‑on experience in patient interaction, data analysis, and the impact of sleep diagnostics on patient outcomes.

Onera Health is a leader in transforming sleep medicine and remote monitoring. Their breakthrough diagnostic solutions and services are poised to help millions of people struggling with sleep‑related ailments, while also impacting other medical fields by monitoring a variety of chronic conditions, ultimately improving the health and quality of life for patients around the world. The company’s innovative solutions provide comprehensive sleep test data to physicians in a variety of clinical and non‑clinical environments to optimise patient care and reduce healthcare costs.

• Communicate with patients to provide guidance on the diagnostic process, answer questions, and ensure a smooth experience.
• Assist in developing patient education materials and support resources.
• Collect and analyse patient feedback to improve the company’s services and product offerings.
• Collaborate with the clinical and operations teams to refine patient support protocols.
• Provide administrative support related to patient outreach, documentation, and follow‑ups.

• Fluent in Dutch and English.

• Strong communication, interpersonal and empathy skills.
• Ability to handle sensitive patient information with professionalism and discretion.
• Interest in sleep health, diagnostics, or telemedicine.
• Proficiency in Microsoft Office, Google Suite, and data entry tools.

Prior experience in healthcare or customer service is a plus but not required.

• Experience working in one of the most promising start‑ups in Eindhoven
• Be exposed to the world of medical device development
• Interact and be surrounded by an innovative, knowledgeable and dynamic group of colleagues
• Work in a performant and fun environment with professional & social activities

Torenallee 42-54, 5617 BD (Strijp‑S), Eindhoven, Netherlands