HR Operations Specialist

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EMEA HR Operations Specialist

Department:
Human Resources

The HR Operations Specialist is responsible for delivering exceptional HR services across the EMEA region. This role ensures employee satisfaction by providing timely support, maintaining accurate employee records, and managing transactions throughout the employee life cycle.

Key Responsibilities

• Act as the primary point of contact for employee inquiries related to HR policies, benefits, payroll, and other matters via voice, chat, and case management tools.
• Maintain accurate and up-to-date employee records, including personal information, job information, employment contracts and payroll inputs.
• Process employee life cycle transactions such as employment status changes, salary adjustments, benefits enrollment, and time-off requests.
• Collaborate with HR and payroll teams to ensure accurate and timely processing of time and pay data for new hires, terminations, promotions, and salary changes.
• Establish and maintain standard work for employee support processes, regularly review performance against these standards, and apply continuous improvement by analyzing feedback, identifying gaps, and implementing iterative enhancements.
• Leverage AI tools and automation to streamline HR processes, improve efficiency, and enhance employee experience.
• Work with AI-driven case management and virtual agents to resolve employee queries and automate repetitive tasks.
• Ensure compliance with company record retention policies and applicable laws when updating and maintaining digital employee records.
• Maintain confidentiality of all work-related issues, records, and company information.
• Update internal and external databases with accurate employee information.
• Perform data entry and payroll input processing in systems such as Celergo and Global View.
• Interpret payroll pay categories and ensure accurate cooperation with payroll teams.

Qualifications & Skills

• Strong knowledge of HR processes and policies.
• Excellent communication and problem-solving skills utilizing technical proficiency and judgment and prior knowledge.
• Explains complex information to others in a straightforward manner.
• Ability to manage multiple tasks with attention to detail and accuracy.
• Proficiency in HR systems and digital record management.
• Commitment to confidentiality and compliance with data protection regulations.
• Very strong knowledge of Netherlands HR practices.
• Experience with payroll systems such as Celergo and Global View.
• Understanding of basic payroll concepts including pay categories and interpretation.
• Ability to collaborate effectively with functional HR and Finance teams.
• Experience with Service Now and understanding of ticket management processes.
• Provides informal guidance to new team members.
• Office presence required 2-3 days per week in Eindhoven, Netherlands office (BIC
  1)
• Definite time 1 year contract with probation period, then indefinite period of time. This is a permanent position.

Fortive Corporation Overview

Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.

We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.

We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.

At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.

At Fortive, we believe in us. We believe in the power of people working together to solve problems…