Infrastructure & Security Operations Analyst

Junior Infrastructure & Security Operations Analyst

We are looking for a detail-oriented and motivated individual to support our Secure IT Environment function. This role is ideal for someone early in their IT or cybersecurity career who is eager to develop practical experience in infrastructure change processes, compliance monitoring, and security operations.

• Review infrastructure and network‑related change requests (e.g., firewall rules, connectivity, access requests) against predefined standards and guidelines
• Validate completeness and accuracy of submitted requests
• Provide structured feedback and follow up with requestors for missing or incorrect information (under senior supervision)
• Perform regular compliance checks against internal standards and governance frameworks

• Support alignment of infrastructure changes with secure environment requirements (e.g., restricted or high‑secure environments)
• Assist with audit preparation by collecting, organizing, and maintaining evidence and documentation
• Escalate deviations, risks, or policy gaps through established channels

• Participate in recurring team meetings to track workload, priorities, and handovers
• Collaborate with infrastructure architects, security teams, and service request owners
• Support transition and handover processes through clear documentation and status tracking

• Maintain operational tracking tools such as approval logs and follow‑up registers
• Ensure documentation is accurate, structured, and audit‑ready
• Record information only in designated systems in line with governance practices

• Work under the supervision of a Secure IT Environment Officer
• Follow established templates, checklists, and review criteria
• Support decision‑making processes, but do not approve final designs or policy exceptions

• Basic understanding of:
  • Networking concepts (IP addressing, ports, protocols)
  • Firewall rules and configurations
  • Segmented or secure IT environments
• Familiarity with ticketing systems and service request workflows

• Strong attention to detail and a structured, methodical working style
• Clear and professional written communication skills
• Ability to follow procedures and escalate issues appropriately

• Experience with:
  • Service request and approval systems (e.g., ticketing tools)
  • Collaboration platforms (e.g., Microsoft Teams, email)
  • Structured templates and tracking documents

Interested? Please apply and let's connect!