Head of Operations OPPLE Europe

Are you interested in further expanding our lighting business as a “Head of Operations”?
Then you might just be the person we are looking for!

Who are we?
We are a leading Global lighting company active in over 70 countries. We are always looking for new talents! By becoming part of our energetic team, you can help us reaching our goals in an environment that is more than just a company. You are offered a fulltime job in a passionate, fast-growing company. We are ready to welcome you to our European Team.

Job Context

Internal Contact (EU Business Unit)

• Work closely with the OPPLE EU Sales Teams (Country Managers and Account Managers), Marketing Dept., Product Portfolio Managers.

• Lead the Customer Service Team, After Sales Service Team and Supply Chain Team (approx. 18 FTE).

• Cooperate with EU Finance, HR department.

Internal Contact (China HQ)

• Work closely with the OPPLE HQ, including but not limited to:
International Supply Chain, Product & Solution Center, Branding Center.

• Lead the Logistics, Supply Planning and CWH/SKD team (4 FTE).

External Contacts

• 3PL (3rd party Logistic Service Provider).

• Subcontractors.

• External auditors.

• Join Head of Sales when visiting international Key Accounts.

Values & Responsibilities
To ensure optimal product availability and on-time-in-full delivery to customers while optimizing supply chain costs. The role translates company strategy into operational supply chain plans, leads continuous improvement, and manages end-to-end supply chain activities from China factories to European customers.

Develop & implement Supply Chain strategy & roadmap

• Translate company strategy into supply chain strategy and operational roadmap (OGSM).

• Lead the implementation of the supply chain roadmap and continuous improvement routines.

• Establish and chair bi monthly EU commercial S&OP meeting.

• Create and publish monthly EU Inventory & Business Model (IBM) reports (balancing sales, manufacturing, purchasing and stock).

• Further develop and monitor KPI’s, dashboards, and reports for supply chain performance (DSI, DPA, Bias, % of stock at SS-level).

End-to-end supply chain planning & inventory management

• Manage end to end supply chain from China factories to EU warehouse and customers.

• Oversee demand planning, supply planning, and inventory management.

• Monitor and improve stock availability and OTIF (On-Time In-Full).

• Drive reduction in backorder value through improved planning and coordination.

• Optimize inventory levels and rotation to achieve DSI and inventory value targets.

Logistics cost control & forecasting

• Approve, track, and forecast logistics and operational costs.

• Identify and implement cost-saving opportunities in inbound/outbound logistics and physical distribution.

• Monitor budget performance and report variances.

• Drive continuous improvement in logistics spending and operational efficiency.

• Collaborate with finance to ensure accurate cost reporting and budgeting.

Manage logistics partners & subcontracting in EU

• Serve as primary management contact for 3PLs and subcontractors.

• Conduct monthly-, quarterly & annual business reviews with logistics partners (M  and Q ).

• Negotiate contracts and manage day-to-day escalations.

• Lead tender process (in those years where applicable).

• Oversee subcontracting activities for SKD, Ecolight, and Cogeco.

• Ensure compliance with service level agreements (SLA’s) and performance standards.

Build High Performance Team

• Lead, coach, and develop all the teams reporting into this position.

• Conduct performance reviews and support career development.

• Foster teamwork and collaboration across regions and functions.

• Resolve conflicts and align team goals with company objectives.

We dare. We care. We have fun. We are OPPLE.

Education background

Bachelor's or Master's degree in Supply Chain, Logistics, Business Administration, or related field

Professional Knowledge and skills

• Over 10 years in Supply Chain planning (demand/supply/inventory).

• ERP SAP (SD, MM, PI modules) & Deman Planning software (Optimact) proficiency is a pre. Same as Salesforce.

• MS Office advanced skills (Excel, PowerPoint, Teams).

• Fluent in Dutch & English;
German or…