Team Lead Technical Support

You make sure maintenance issues are handled quickly and that our residents always know what to expect.

At Holland2

Stay, maintenance requests come in every day from our buildings. Your team reviews each request, assesses what needs to be done, and assigns the work to the right contractor. The repairs are carried out by our contractors. Your team stays in control of the process. As Team Lead, you manage the team, monitor quality, and make sure residents receive clear and timely communication.

You are responsible for the daily operation and for continuously improving the way your team works.

• Lead our Support team by managing planning, priorities, and performance.

• Coach team members and encourage ownership.

• Improve and monitor workflows, and make decisions when escalations arise.

• Your team reviews incoming maintenance requests and assesses urgency, scope, and expected costs.

• Ensure every request is assigned to the right contractor or internal colleague.

• Monitor completed work to make sure it meets agreed quality standards.

• Manage contractors on quality, speed, and cost.

• Act as the main point of contact for the Operations and Technical teams.

• Ensure communication with residents is clear, friendly, and consistent.

• Identify recurring issues through data and address the root cause.

• Improve workflows and maintain clear, structured reporting.

What does your day look like?

You start with your team by reviewing current priorities, identifying bottlenecks, and deciding what needs attention first. Throughout the day, you keep an overview of ongoing maintenance requests, step in when needed, and make sure contractors deliver on their commitments. Along the way, you coach your team, handle escalations, and work on making processes smarter and more efficient.

You look beyond today's maintenance requests. You recognize patterns, identify opportunities for improvement, and optimize processes so residents receive faster support and your team can work more efficiently.

• Mbo+ or bachelor's-level working and thinking ability.

• Experience leading a team, or a clear ambition to take that next step.

• Enough technical understanding to assess maintenance requests. You do not need to carry out repairs yourself.

• A structured way of working, strong organizational skills, and clear communication.

• Good command of both Dutch and English.

• You take ownership and focus on achieving results.

• You bring structure and calm in complicated situations.

• You enjoy working with people, collaborating, and continuously improving the way things are done.

You will join a fast-growing organization where you can make a direct impact on quality, processes, and team development.

• An international and engaged team.

• A competitive salary.

• 8% holiday allowance and 25 vacation days.

• A solid pension scheme.

• Access to more than 100 training courses.

• The opportunity to go on a workation.

• A bike plan.

• Team events and social activities.

• Your birthday off.

Our brands, Holland2

Stay and Codomo Living, connect residents and property owners. From the first booking to day-to-day property management, we create a great living experience for residents and provide property owners with a reliable, hassle-free partnership.

As an international property manager, we manage more than 14,500 homes across dozens of cities in the Netherlands, Spain, Portugal, and Austria. We are growing rapidly, continuously opening new locations, and building strong teams that take ownership and move forward together.

Our core values are Be Bold, Get Stuff Done, Kind & Caring, and Positive Energy. They shape the way we work together, make decisions, and support our residents.