Customer Care Agent : Frontline Support & Escalations
Listed on 2026-10-07
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Customer Success Management
Murphy USA is seeking a Customer Care Agent to provide direct customer support for the Murphy Drive Rewards mobile app and website. The role involves handling calls and emails, guiding customers, and escalating issues as needed to maintain high service levels.
The position requires a proactive attitude, collaboration with store personnel, and adherence to Murphy USA core competencies. Training and ongoing support are provided to ensure outstanding customer service.
We are currently recruiting a Customer Care Agent I:
Frontline Support & Escalations for our team in El Dorado, AR, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Customer Care Agent I:
Frontline Support & Escalations role in the description above.
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