Supervisor, IT Site Operations IT Site Operations Supervisor

Basic FunctionHF Sinclair is seeking a Supervisor, IT Site Operations in El Dorado, Kansas to supervise the daily actitivities of a team of IT professionals who provide technical support to the Company's information systems to ensure the systems and hardware resources function effectively and reliably. Represents the IT department at each refinery, and as such, is responsible for maintaining the relationship between refinery management and IT management.

Job Duties Supervises a small group of IT personnel, prioritizing and assigning tasks for effective use of team resources; responding to more moderate to complex issues, escalated inquiries from team members; and checking the quality of others work. Activities of the team may include installing, configuring, administering, and maintaining a large system or several smaller systems

Partners with site specific leadership to ensure aligned IT/Operations strategic business plan Develops site specific roadmaps and IT strategies as input to the Manager, IT Site Operations strategy and roadmaps

Adheres to and implements enterprise-wide standards.

Supervises all local projects with an IT component in accordance with project plans and budgets, including the implementation or upgrade of software systems and overseeing the implementation or upgrade of IT infrastructure.

Coordinates daily IT-related site needs, liaising between local IT and plant management, and communicates with SR. Manager, IT Site Operations on project statuses.

Responsible for local inventory of assets.

Provides input on IT budget for local needs.

Supports various departmental and site-specific applications, including application-level support.

Monitors applications daily for optimization and detection of issues.

Reviews and prioritizes IT requests from various departments at assigned location and resolves or delegates as appropriate. Writes clear, concise, and accurate documentation and provides training for supported systems (e.g., tank gauging, lab systems, etc.).Performs annual performance appraisals and goal achievement for local IT staff

Protects the computer and telephone systems from unauthorized access by reviewing access and building security into the systems.

Special assignments or tasks assigned to the employee by their manager, as determined from time to time in their sole and complete discretion.

ExperienceA minimum of six (6) years of job-related experience is required.

Education LevelA minimum of a Bachelors Degree in Computer Science or related discipline, or a combination of education and job-related experience, is required.

Required Skills Project management skills are essential. Strong organizational and time-management skills; the ability to effectively communicate with others, both verbal and written; and the ability perform intermediate-level mathematical calculations and intermediate to advanced reading skills. Administration, implementation, and support experience required in various applications.

Preferred

Skills:

A certification in Project Management is preferred.

Supervisory/Managerial Responsibility Responsible for the direct supervision of up to six (6) IT professionals, depending on location.

Work Conditions Office-based with travel 10-20% of time depending on assignment.  Occasionally required to work long hours, which may include nights, weekends, and holidays for regularly scheduled maintenance and emergency work and support, as well as on-call availability.  At times, required to work in warehouse/ plant environment and refinery /industrial environment, includes but not limited to, working near moving mechanical parts and/or rotating equipment, loud noise or vibrations and varying road conditions.  

May be required to work outdoors and subject to all weather…