Retail Lead

Retail Lead

Location:

El Mirage, AZ 85335

Pay Range: $40-50k/year

Cannabis isn’t just an industry — it’s a movement.

Mint Cannabis is proudly leading the charge from premium flower and infused eats to groundbreaking innovation and unforgettable service. Everything we do is about elevating the experience — for everyone. Whether you’re a longtime enthusiast or just starting your journey, Mint Cannabis is about connection, growth, and good vibes only.

We’re looking for a Retail Lead ready to roll up their sleeves (pun absolutely intended) and take charge of our daily retail operations, with their boots on the ground.

Ready to grow with us? 🌱 Let’s make it happen.

• Support daily dispensary operations including opening/closing procedures, floor flow, inventory checks, and compliance.
• Deliver exceptional customer service — greet patients, answer questions, verify allotments, and guide them through product selection.
• Train, coach, and motivate Bud tenders to maintain high standards in service, sales, and cannabis education.
• Ensure all displays are neat, properly labeled, and fully stocked with fresh, compliant product.
• Address customer concerns professionally and de-escalate issues to create a positive guest experience.
• Operate POS systems accurately and assist with cash handling and reconciliation.
• Uphold all cannabis regulations, company SOPs, and safety standards.
• Act as a communication bridge between store management and team members to support a positive, compliant, and high-performing environment.

• Must be at least 21 years of age.
• Must pass a background check and meet all Massachusetts cannabis regulations.
• 1+ year of experience in cannabis, retail, or customer service.
• 1+ year of leadership experience preferred.
• Strong communication and conflict resolution skills.
• Passion for cannabis and knowledge of local product offerings and brands.
• Ability to lift up to 50 lbs and stand for 3+ hours at a time.
• Dependable, punctual, and able to adapt to flexible scheduling — weekends and holidays included.
• Reliable transportation and valid .

• A work culture that’s welcoming, passionate, and built on good vibes.
• Opportunities for growth as we expand into new markets.
• Discounts on products and merch.
• Health, dental, and vision benefits (for eligible roles).
• Paid time off to relax, recharge, and take care of you.
• A chance to be part of something amazing 🌱

• Must meet all applicable state requirements to work in a licensed cannabis facility.
• High school diploma.
• To submit your application.

Mint Cannabis, founded in 2016, is dedicated to providing affordable, patient-focused care while empowering our team to grow professionally and support our communities. From our roots in Arizona, we’ve expanded to Michigan, Missouri, Illinois, Massachusetts, Nevada, and Florida, fueled by a culture of innovation and collaboration.

Mint Cannabis is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.