Loan Servicing Specialist II

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The Loan Servicing Specialist II is responsible for a variety of activities to support Loan Servicing with a focus on financial activities, including loan advances, payment processing on more complex products, escrow analysis and disbursement, invoice processing and G/L reconciliation, and end-of-day balancing.

• Process all Loan Advances on simplex products ensuring proper authorization and commitment availability.
• Process non-standard Loan Payments on various products.
• Process Loan Demand Statements on simplex products ensuring all principal and interest are included and inclusive of all appropriate fees.
• Process Loan Payoffs on simplex products and closing of commitments.
• Prepare Wire Instructions and input into the Wire System and/or Credit Funds to the borrower’s deposit account.
• Perform Escrow Analysis as required by state with appropriate refunds and/or loan amortization.
• Disburse all escrow payments for tax and insurance.
• Perform MERS activities.
• May perform SBA reporting and its portfolio management and disbursement to Colson.
• Process miscellaneous maintenance transactions.
• Perform End-of-Day balancing ensuring all activities are reconciled with the General Ledger.
• Respond to internal customer inquiries.
• Provide guidance and training to junior Loan Servicing Specialist.
• Work on special projects as assigned by Manager related to Data Accuracy and accurate compliance requirements.
• Perform other duties as assigned.

• Bachelor Degree in Finance or Accounting, or equivalent work-related experience (degree preferred).
• Minimum 3 years of experience in the Loan Servicing Industry.
• Loan system experience required including document imaging system.
• Proficient in Microsoft Office.
• Excellent written and verbal communication skills required.
• Good organizational, analytical and problem-solving skills.
• Ability to handle multiple tasks with excellent attention to detail.
• Ability to organize and maintain a high-volume work environment.
• Ability to adapt quickly to changes and perform in a fast-paced environment.
• Ability to build effective relationships as needed to address issues and obstacles.

The base pay range for this position is USD $19.00/Hr.

- USD $26.00/Hr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.

Mid-Senior level

Full-time

Finance and Sales

Banking