Head of Banking Customer Service Center Operations
Listed on 2026-10-06
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Management
Banking & Finance, Business Administration -
Customer Service/HelpDesk
Banking & Finance
East West Bank is seeking a Director of Customer Service Center to lead the enterprise CSC operations and drive exceptional customer and branch service experience. The role partners with Retail Banking, Branch Operations, Deposit Operations, and Compliance to enhance service delivery and strengthen controls.
Reporting to the Managing Director, Head of Banking Operations, the candidate will oversee KPI reporting, workforce development, and continuous improvement initiatives in a regulated
We have an opening for a Head of Banking Customer Service Center Operations in El Monte, CA, United States within Management & Operations.
Join East West Bank and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Head of Banking Customer Service Center Operations role at East West Bank, based in El Monte, CA, United States.
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