Detention Facility ERO Case Worker
Listed on 2026-01-28
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Administrative/Clerical
Government Administration, Clerical, Office Administrator/ Coordinator, Data Entry
About Paragon Professional Services Paragon offers a wide range of environmental investigation, consulting, compliance, and remediation services as well as IT solutions, Facility O&M, Materiel Support, Supply and Security to both private- and public-sector clients throughout Alaska and the Continental U.S. Paragon’s experienced professional staff is dedicated to producing high-quality documentation and providing safe field execution to support its clients’ projects in line with local, state and federal guidelines and regulations.
About this position Detention Facility ERO Case Worker – El Paso, TX
The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position.
Applicants will be notified via phone or email within ten (10) business days of submittal.
Essential Duties & ResponsibilitiesThe contractor shall provide case processing and administrative support to augment ICE’s mission, alleviating the administrative burdens of law enforcement officers. The contractor shall provide specialized subject matter expertise, qualified personnel, and administrative resources necessary to enable ICE personnel to focus on law enforcement duties while administrative tasks are handled by trained contractor personnel. Accordingly, the contractor shall:
- Provide trained personnel to supplement case processing and all peripheral activities, immigration records management, and document preparation
- Ensure accurate and timely data entry into ICE systems
- Track compliance with release conditions and report violations
- Coordinate with ICE officers to facilitate interviews, hearings, removals, and case updates
- Maintain alien records in accordance with DHS policies and federal data security requirements
- Provide other logistical and administrative support that alleviates administrative burdens from law enforcement officers
- Participate in ERO provided training applicable to case processing and administrative support
- Perform as a liaison with detainees and aliens regarding immigration related communications with ICE officers
Project Management and Programmatic Support
To complete the tasks, the contractor shall interface with ICE Headquarters staff, local Field Office staff including Field Office Directors (FODs), program staff, facility staff, other Department of Homeland Security (DHS) and Department of Justice officials, and third-party service providers.
Personnel shall be available 7 days a week from 7am to 7pm in accordance with local field office requirements. Surge support after hours, including expanded breadth and depth of tasks, may be required. The contractor must maintain a staffing pool who can consistently leverage immigration enforcement experience and/or training to provide staff augmentation, technical assistance, and operational force multiplication. Contractor personnel must have experience and/or training reviewing ICE documentation including A-files and ICE databases, conducting interviews to determine appropriate monitoring or detention conditions, and coordinating removal, transfer, or release from ICE custody.
The contractor must provide personnel who have the required skills prior to assigning them to work under this contract. The contractor must establish and implement quality assurance procedures to validate work products assuring consistency of quality.
Case Processing & Docket Management
Contractor shall manage assigned administrative functions to ensure Alien Files (A-files) and ENFORCE Alien Removal Module (EARM/EADM) reflect a case status that is updated, accurate, and complete in preparation for Department of Justice (DOJ) Executive Office for Immigration Review (EOIR) appearances, United…
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