Case Management Processing Specialist

About this position:
Case Management Processing Specialist in El Paso, TX

The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position.

Applicants will be notified via email or phone within ten business days regarding application status.

• Prepare, review, organize, and maintain immigration case files and supporting documentation. Identify incomplete, inconsistent, or missing information and coordinate corrections with the appropriate personnel.
• Enter, verify, and update case information in authorized ICE systems. Maintain accurate case status, hearing dates, tracking logs, and electronic and paper records, including Alien Files (A-files).
• Retrieve, compile, and organize county, state, and federal court records, conviction documents, criminal history information, and other authorized case materials. Support ICE personnel and the Office of the Principal Legal Advisor (OPLA) with documentation requests.
• Support docket coordination with ICE personnel, the Executive Office for Immigration Review (EOIR), and U.S. Citizenship and Immigration Services (USCIS), as assigned. Track deadlines and promptly notify designated ICE personnel of required action.
• Schedule and coordinate interviews, hearings, and appointments involving individuals in custody, ICE officers, consular officials, and legal representatives. Arrange authorized interpretation or language assistance when needed.
• Review administrative applications and case documents for completeness and accuracy. Update files and notify designated ICE personnel of pending actions, discrepancies, and time-sensitive matters.
• Track documented release conditions and report apparent discrepancies or potential violations to designated ICE personnel for review and action.
• Prepare removal and transfer documentation under ICE direction. Coordinate administrative requirements for travel, staging, ICE Air scheduling, manifests, release forms, and property inventories or receipts.
• Coordinate with custody, medical, property, and ICE personnel to verify that required paperwork, prescribed medication supply, property, and valuables are ready before scheduled transfer or removal. Report unresolved items promptly.
• Review completed departure verification documents, including signed Form I-205, for completeness and route discrepancies for correction. File approved documents and update case closure information as directed by ICE.
• Prepare completed files for transfer to the designated records repository, including the National Records Center when directed. Maintain transfer logs and accountability for records.
• Prepare case status reports, workload summaries, and tracking tools. Participate in file reviews, audits, corrective actions, and process improvements.
• Safeguard personally identifiable information and other sensitive records. Follow authorized access, disclosure, storage, retention, and information security procedures.
• Provide administrative and logistical support, including surge or after-hours coverage as assigned. Refer decisions requiring government authority to designated ICE personnel.

• Education Requirements:
  
  Associate degree or bachelor’s degree from an accredited institution.
• Minimum one year…