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Care Lead - Bilingual Trauma-Informed Call Center

Job in El Paso, El Paso County, Texas, 88568, USA
Listing for: The Providencia Group
Full Time position
Listed on 2026-10-15
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Emergency Crisis Mgmt / Disaster Relief
Salary/Wage Range or Industry Benchmark: 52000 - 65000 USD Yearly USD 52000.00 65000.00 YEAR
Job Description & How to Apply Below

The Providencia Group is seeking a CARE Lead to oversee daily operations of a team conducting safety and well-being screenings in a federally regulated setting. The role emphasizes risk identification, protocol adherence, and timely escalation of sensitive concerns while mentoring staff.

Requirements include a bachelor’s degree, at least 3 years in child welfare or related fields, and a minimum of 1 year of supervisory experience.

We are seeking a motivated Care Lead
- Bilingual Trauma-Informed Call Center to join The Providencia Group in El Paso, TX, United States.

Are you ready to take on the Care Lead
- Bilingual Trauma-Informed Call Center role at The Providencia Group?

We would love to welcome a new Care Lead
- Bilingual Trauma-Informed Call Center to our organisation in El Paso, TX, United States.

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