Customer Service Representative | Billing Support; Chat

Customer Service Billing Chat Agent

Attentive listener. Problem solver. Tech savvy. Sounds like you? If so, a career as a Customer Service Billing Chat Agent at Spectrum may be right for you. With a passion for solving problems and an eagerness to learn, you can achieve your financial and career goals here.

At Spectrum, our connectivity products – Spectrum Internet, Mobile, streaming and linear Video, and Voice – seamlessly converge to power our customers' digital lives.

As a Customer Service Billing Chat Agent, you will work from one of our call center locations where you will respond to customer inquiries related to billing, service outages and more, using research to provide efficient issue resolution, managing up to three chat sessions simultaneously.

We provide a comprehensive training program to help you become a subject matter expert on our products and services while you create positive experiences for our customers and achieve your financial goals. While six months of customer service experience is preferred, as a member of our team, you'll have the tools and resources needed to build a long and successful career with us.

Full-time

Entry-level

Paid on-the-job training

Career progression opportunities - earn more as you grow

Hourly