Customer Service & Operations Specialist

Job Description

Job Description

GBT Foods, Inc. is hiring a full-time Customer Service Representative for our Houston, TX location.

We are looking for a motivated and detail-oriented team member to support customer service and daily operational coordination in a fast-paced wholesale/distribution environment.

Responsibilities

• Handle customer calls, emails, and inquiries
• Support order processing and customer account coordination
• Coordinate with warehouse, sales, logistics, and accounting teams
• Maintain customer records and operational documentation
• Provide professional customer support
• Misc. admin tasks

Qualifications

• 1–3 years of customer service or administrative experience preferred
• Experience in wholesale, food service, beverage, logistics, or distribution is a plus
• Recent graduates (3 years) in Business, Economics, Hospitality, Supply Chain, or related fields are encouraged to apply
• Strong communication and organizational skills
• Comfortable multitasking in a fast-paced environment
• ERP/order entry experience is a plus

Additional Information

• Bilingual skills are preferred but not required
  (Vietnamese, Mandarin, Spanish, etc.)
• Full-time | On-site
• Houston, TX

Benefits

• Health insurance (Medical/Dental/Vision)
• Paid holidays
• PTO and sick leave
• 401(k) eligibility

GBT Foods, Inc. is an equal opportunity employer.

GBT Foods, Inc., founded in 2015, is an supplier of bubble tea, frozen yogurt and snow shaved ice products. Whether you have an existing restaurant business, or just start to having an idea of opening a store, we offer a complete product line of Asian style products you will need. We sell Bossen products which provide the ingredients you need for drinks or toppings for bubble tea, shaved snow ice and frozen yogurt.

Located in Houston Texas, Edison New Jersey, Rosedale Maryland and Woodridge Illinois, GBT Foods also serves as a business consultant to restaurant owners and entrepreneurs in the area and nationwide.

Browse through  and  for more information!

GBT Foods, Inc., founded in 2015, is an supplier of bubble tea, frozen yogurt and snow shaved ice products. Whether you have an existing restaurant business, or just start to having an idea of opening a store, we offer a complete product line of Asian style products you will need. We sell Bossen products which provide the ingredients you need for drinks or toppings for bubble tea, shaved snow ice and frozen yogurt.

Located in Houston Texas, Edison New Jersey, Rosedale Maryland and Woodridge Illinois, GBT Foods also serves as a business consultant to restaurant owners and entrepreneurs in the area and nationwide.

Browse through  and  for more information!